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Program Manager - Community Assistance Program (CAP) - Behavioral Health- Outpatient - (Mon-Fri, 9:00am - 5:00pm)

University Health
United States, Missouri, Kansas City
2301 Holmes Street (Show on map)
Jul 21, 2025

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Program Manager - Community Assistance Program (CAP) - Behavioral Health- Outpatient - (Mon-Fri, 9:00am - 5:00pm) 101 Truman Medical Center Job LocationUH Behavioral Health Kansas City, Missouri
Department
Community Mental Health Center
Position Type
Full time
Work Schedule
8:00AM - 4:30PM
Hours Per Week
40
Job Description

We're seeking a self-motivated, licensed clinical professional to lead and support a multidisciplinary community-based team that serves individuals with co-occurring (mental health and substance use disorders). This role requires both strategic leadership and direct field involvement to promote integrated treatment and real-time assessment of client progress and providing one on one counseling. Some fieldwork required.

Responsibilities

  • Provide hands-on clinical supervision and field support with team members.
  • Engage directly with clients for support (to include transportation as needed/clinically appropriate).
  • Facilitate group sessions in community settings to promote engagement and stability.
  • Lead integrated treatment planning and care coordination in collaboration with Qualified Mental Health Professionals (ITCD Specialist), peer specialists, case managers, providers and nursing staff.
  • Ensure treatment fidelity and quality based on Integrated Treatment for Co-Occurring Disorders (ITCD)principles as identified from Department of Mental Health.
  • Conduct regular documentation reviews and progress audits to guide clinical decision-making.
  • Champion trauma-informed and person-centered care approaches across the team.
  • Cultivate partnerships with local community resources and supports.

Qualifications

  • Master's degree in Counseling, Social Work, Psychology, or related field.
  • Active and unrestricted clinical license (e.g., LPC, LCSW, LMFT).
  • Demonstrated expertise with ITCD model and evidence-based practices for dual diagnosis such as MI (Motivational Interviewing).
  • Valid driver's license and willingness to use personal vehicle for client transport.
  • Experience with group facilitation and community outreach required.
  • Comfortable with electronic health record systems and case documentation.
  • Strong leadership, organizational, and communication skills.

Preferred Attributes

  • Commitment to equity, inclusion, and culturally responsive care.
  • Background in harm reduction, recovery-oriented services, and housing-first models.
  • Ability to lead with humility, clinical insight, and creative problem solving.

Core Competencies & Traits

Clinical Insight & Flexibility

  • Strong diagnostic judgement across mental health and substance use domains.
  • Ability to quickly adapt care strategies in dynamic community settings.
  • Comfortable making real-time decisions while balancing safety, ethics, and client autonomy.

Field-Based Leadership

  • Skilled in modeling best practices during street outreach or in-home visits.
  • Capable of mentoring team members with supervision and encouragement.
  • Confidence navigating unpredictable environments while remaining calm and client-focused.

Culturally Responsive Communication

  • Fluent in trauma-informed dialogue and motivational interviewing techniques.
  • Sensitive to cultural, socioeconomic, and racial identities that shape the client experience.
  • Skilled in de-escalation and rapport-building with diverse populations.

Systems Thinking & Coordination

  • Able to see the "whole picture" in team dynamics, treatment planning, and outcome tracking.

Emotional Intelligence & Team Empowerment

  • Leads with humility, curiosity, and empathy.
  • Invested in reflective practice and continual feedback loops.
  • Inspires confidence through clear expectations, appreciation, and clinical wisdom.
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