Associate EDX Analyst

Symetra has an exciting opportunity to join our team as anAssociate Electronic Data Exchange Analyst!

About the role

As an Associate EDX Analyst you will process ongoing file feeds for voluntary, life, and disability benefits. You'll analyze data to find and correct issues, including eligibility and contract rules. A basic knowledge of analytical techniques and ability to advance issues accordingly after data interpretation is needed. The Associate EDX Analyst will be responsible for their own assigned client book which must be managed on a daily basis. Ongoing collaboration with vendors, brokers, and clients is required to ensure file receipt and data accuracy.

What you will do

• Manage conflicts, issues, and changes in order to ensure that stakeholders and the end users remain in agreement on the data exchange.
• Communicate requirements to stakeholders.
• Maintain traceability of the requirements from planning through post-production phases of files to ensure quality of delivery.
• Send post-processing review communication via email and follow up on takeaways routinely while the feed is in production status to all appropriate team members.
• Facilitate feed maintenance for various-sized policy holders.
• Identify, refine, and clarify business needs and solutions.
• Assess small amounts of information and can organize in ways that various stakeholders understand.
• Analyzes the impact on existing workflows, processes, and procedures that will occur with the implementation of the solution.

Why work at Symetra

"If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work." Cris H. - AVP Internal Sales, Training and Development

"Symetra is inclusive of all employees regardless of their personal differences." Darrell J. - Actuary III

"Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions." Felicia D. - Financial Reporting Lead Senior Analyst

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching

Want more details? Check out ourSymetra Benefits Overview

Compensation

Hourly Range: $21.00-$35.19 plus eligibility for our company annual bonus program

What you will do

• Manage conflicts, issues, and changes in order to ensure that stakeholders and the end users remain in agreement on the data exchange.
• Communicate requirements to stakeholders.
• Maintain traceability of the requirements from planning through post-production phases of files to ensure quality of delivery.
• Send post-processing review communication via email and follow up on takeaways routinely while the feed is in production status to all appropriate team members.
• Facilitate feed maintenance for various-sized policy holders.
• Identify, refine, and clarify business needs and solutions.
• Assess small amounts of information and can organize in ways that various stakeholders understand.
• Analyzes the impact on existing workflows, processes, and procedures that will occur with the implementation of the solution.

Who you are

• Highly deadline driven and able to work in a fast-paced environment.
• Capacity to navigate multiple systems simultaneously for data research.
• Good written and verbal communication skills
• Contributes to a collaborative working environment and builds trust with others.
• Ability to learn new software and systems in order to gain knowledge of how they work and are used by customers.
• Proficient in Excel and Outlook
• Basic data analysis skills
• Problem solving and attention to detail
• Troubleshooting
• Excellent verbal and written communication skills
• Results Driven
• Bachelor's Degree OR 1-2 years work experience required
• The ideal candidate will have knowledge and experience with benefits, EDI, and/or benefit administration systems.

We empower inclusion

At Symetra,we'rebuilding a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere.

Creating a world where more people have access to financial freedom

Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products,we'reguided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand whatthey'regetting, and we build products that stand the test of time. We work hard and dowhat'sright for our customers,communities,and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.

For more information about our careers visithttps://symetra.eightfold.ai/careers.

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and mustmaintainauthorization to work in the United States throughout their employment with our company.

#LI-nr1

#LI-Remote