Retail Shift Leader I

Supervisory Responsibilities

Leads retail team and store activities in the absence of/and at the direction of the Retail Store Manager and/or
Retail Assistant Store Manager. Carries out leadership responsibilities in accordance with the Agency's policies
and procedures. Responsibilities include training team members, planning, assigning, and directing work;
addressing concerns and reporting circumstances to the Retail Store Manager or Retail Assistant Store
Manager.

Qualifications
Must be able to:
* Read and interpret memos and operating and procedure manuals.
* Effectively present standard information in one-on-one situations to customers and other team
members of the organization using tact, courtesy and cooperativeness.
* Add/subtract two digit numbers and multiply and divide by 10's and 100's.
* Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
* Deal with problems involving a few concrete variables.
* Operate a telephone, multi-key register, typewriter, computer, fax machine, and material handling
equipment.
* Obtain and maintain Forklift/Stacker and CPR/First Aid certifications.
* Perform data entry and keyboarding.
* Instruct or verify the work of others.