Technical Writer
 Western Union | |
life insurance, parental leave, tuition assistance, flex time
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 United States, Colorado, Denver | |
 Jan 27, 2025 | |
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Technical Writer - Denver, CO Are you passionate about transforming complextechnical concepts into clear, user-friendly documentation? As a key member of the global Gateway product team, theTechnicalWriterwill play a pivotal role in bridging the gap between complextechnical concepts and user-friendly documentation. Western Union powers your pursuit This individual will primarily focus on creating and maintaining high-qualitytechnical documentation while also supporting the product owner team with business analysis tasks. By collaborating closely with product managers, developers, and support teams, this role ensures that our documentation meets the highest standards of clarity and accuracy, enhancing the overall user experience and driving the success of our products. Business analysis skills are a plus to help the product team withtechnical details and authoring user stories. Role Responsibilities
Role Requirements
We make financial services accessible to humans everywhere.Join us for what's next. Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people athttps://careers.westernunion.com/ Salary The on-target earnings range is $57,240 - $77,760 per year, which includes a base salary and short-termincentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your United States - Specific Benefits Include
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on thisinitialapplication that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials yousubmitduring the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI -RC1 Estimated Job Posting End Date: 02-17-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. | |