Job Summary: The Healthcare Revenue Cycle Senior Manager provides clients with senior-level healthcare consulting services by assessing the client's business needs, recommending and implementing solutions, and managing BDO and client staff in this process. Position reflects significant industry experience in a hospital or practice setting commensurate with a senior leadership role. Job Duties:
- Develops central patient access and revenue cycle functions on a project basis similar to
- Single business office for professional and hospital services
- Central patient access unit for registration and scheduling
- Standardized policies and procedures
- Assesses revenue cycles
- Thoroughly reviews front and backend operations
- Analyzes and redesigns workflow
- Conducts performance metrics and benchmarking
- Analyzes report functions and results thereof
- Reviews revenue cycle systems, including third party solutions
- Reviews charge capture (manual and EHR) and reconciliation processes
- Identifies and prioritizes opportunities for improvement
- Examines and provides recommendations for staffing size, structure & benchmarking
- Acts as Charge Data Master, overseeing projects to include:
- Physician Education
- Coding and compliance audits
- EHR form/template assessment
- Code scrubber technologies
- CDM Assessment and Maintenance
- Manages interim revenue cycle for clients, as needed in similar capacity to
- Executive leadership
- Supervisors
- Third-party contracting and settlement negotiations
- Vendor selection for outsourced billing management
- Supervises the day-to-day workload on assigned engagements and reviews work product
- Up-sells after initial engagement, as relevant
- Travels 50% or more of the time to client sites
- Other duties as required
Supervisory Responsibilities:
- Provides leadership and takes ownership of large projects from start to finish to ensure client satisfaction and to meet the project goals and objectives
- Communicates with BDO senior leadership and client management to meet budget and target dates
Qualifications, Knowledge, Skills and Abilities: Education:
- Bachelor's degree, required
Experience:
- Fifteen (15) or more years of healthcare finance, revenue cycle operations, clinical operations, or vendor/consultant-based experience, required
- Five (5) or more years' experience with healthcare EHR vendor systems for large group practices, and or hospitals, required
License(s)/Certification(s)/Affiliation(s):
- Epic Certification, preferred
Software:
- Proficiency in the use of Microsoft Office Suite, MS Project, Visio, and SharePoint, required
- Proficiency in the use of Epic, Cerner, or athenaIDX, preferred
Other Knowledge, Skills & Abilities:
- Executive presence, with the ability to act as primary contact on assigned engagements
- Excellent verbal and written communication skills, as well as presentation skills
- Strong analytical and advanced research skills related to industry trends, market competition and technology
- Solid organizational skills, especially the ability to meet project deadlines with a focus on details
- Ability to successfully multi-task while working independently or within a group environment
- Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
- Ability to interact effectively with people at all organizational levels of the Firm and with clients
- Capacity to build and maintain strong relationships with internal and client personnel
- Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel
- Ability to travel 50% or more, required
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. National Range: $115,000 - $170,000 NYC/Long Island/Westchester Range: $115,000 - $170,000 Maryland Range: $115,000 - $170,000
|