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Commercial Loan Closer

SouthState Bank, N.A.
United States, Florida, Winter Haven
Jan 28, 2025

As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

SUMMARY/OBJECTIVES

It is the responsibility of the Commercial Loan Closer to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. It is the responsibility of the Commercial Loan Closer to ensure Commercial loan document requests are processed timely and accurately, following internal procedures. Working closely with Relationship Managers, Loan Assistants, Credit Administration, and Settlement Agents, the Commercial Loan Closer ensures necessary due diligence is completed on commercial loan closing requests and prepares commercial loan closing documents using the Bank's LaserPro documentation system. The Commercial Loan Closer ensures loan closing documents are prepared in accordance with the loan approval as well as federal and state legal and compliance requirements and delivers the closing documents to the Settlement Agent or branch in accordance with established department Service Level Agreements.

ESSENTIAL FUNCTIONS

  • Processes Commercial Real Estate and Commercial and Industrial loan closing requests including, but not limited to, term loans, lines of credit, letters of credit, and renewals and modifications.
  • Reviews credit approval, supporting documentation, and Bank systems to determine that the appropriate due diligence has been completed prior preparing loan closing documents. Scope of review includes, but is not limited to, lending authority, flood determinations, entity organizational documents, title work, environmental documentation, insurance documents, collateral documents, commitment letters, settlement statements, and compliance considerations such as HMDA, CRA, and Reg B.
  • Prepares closing documents on document preparation system, LaserPro, and delivers closing documents and accompanying closing instructions to Settlement Agent or branch. Reviews and approves settlement statements prepared by Settlement Agents.
  • Works closely with Relationship Managers and Loan Assistants to identify and resolve documentation deficiencies or issues. Escalates issues to Loan Closing Management as necessary.
  • Ensures department Service Level Agreements for loan closing requests are met in order to provide an exceptional level of service to customers.
  • Manages workload by monitoring newly received loan requests in the Loan Closing workflow as well as tracking work in process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

  • Excellent time management and organizational skills
  • Excellent communication skills
  • Ability to work independently and in team environment
  • Ability to problem solve and appropriately escalate issues when necessary

Qualifications, Education, and Certification Requirements:

  • Education: High School Diploma or Equivalent
  • Experience: One to three years of experience in commercial loan documentation is required, in a lending/lending support or legal capacity (e.g. paralegal).
  • Certifications/Specific Knowledge: Microsoft Word, Excel, and Outlook. Knowledge of nCino and LaserPro preferred.

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training, New Employee Orientation; On the job training and any additional training as identified my management

PHYSICAL DEMANDS

Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk. This position may require bending and reaching.

WORK ENVIRONMENT

For telecommuters or hybrid: Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered.

TRAVEL

Travel may be required to come to meetings as needed.

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