Training Team lead

Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes and transform experiences so they can stay ahead in our constantly evolving world. Cognizant is looking to expand our Training Team Lead and your skills are needed. Are you interested? If so, please apply in order to be considered. We look forward to reviewing your application!

• Training TL will be responsible for coordinating complete management of the Training & Policy related initiatives.
• Client Management is a critical focus area
• Team Management & Governance is an integral part of the core deliverables
• 7-10 Years of Experience
• leading training deliverables and governance for projects globally
• Previous experience in Mapping/GIS/Autonomous vehicles, automotive systems is helpful

• Ensure the TNA is conducted timely and training is in line with findings
• Track Training Surveys to understand feedback provided to trainers
• Identify and recommend modifications or additions in content to facilitate the learning needs of the new hires and tenured agents
• Conceptualise training interventionss as per the learning gaps identified
• Analyse monthly PKT outcomes and focus on low scoring areas
• Overall governance and monitoring of new hire batches and planning
• Ensure training throughout attrition and duration policy
• streamline execution of training - ensure resources such as logistics, trainer, rooms are arranged by team
• Maintain timely completion of interventions

• Enable trainers in crafting appropriate training content and embrace best practices for content creation
• Manage the overall policy creation to dissemination lifecycle
• Ensure all policy / workflow documentation is accurate and up to date
• Review crispers/policy shots/quizzes and RCA and provide relevant feedback to trainers
• understand policy needs of the floor and help the team initiate required policies/workflows through policy change requests

The hourly rate for this position is $55,000-$65,000 annually, dependent on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. Applications are accepted on an ongoing basis.