CERTIFIED HEALTH INFORMATION MANAGEMENT TECHNICIAN - HEALTH INFORMATION MANAGEMENT

LOCATION: John H. Stroger Hospital

DEPARTMENT: Health Information Management

SHIFT: 7:30 AM - 3:00 PM

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at CCH. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

JOB SUMMARY NON-UNION

• Analyzes medical records for required content, signatures and searches for documentation required for record completion.
• Ensures the quality of health information verifying the completeness, accuracy, and proper entry into the Electronic Health Record systems.
• Uses computer applications to assemble and analyze patient data for the purpose of improving patient care or controlling costs.
• Maintains Physician deficiency/delinquent reports for incomplete documentation for record completion, coding, and reimbursement.
• Processes and compiles statistics for delinquency reporting.
• Maintains transcription interfaces and corrections of errors to prevent loss report interfaces.
• Reviews daily discharged, not final billed (DNFB) bill hold report to ensure timely filing for insurance payer accounts.
• Generates and verifies the accuracy of reports as requested and required.
• Picks up medical record documents from the hospital's units/floors and transports to 1340 S. Damen Avenue to be scanned and included in the electronic health records.
• Picks up Medical Record documents from clinical areas in Correctional environment.
• Adheres to the Department of Corrections rules and regulations.
• Follows record retention guidelines and prepares records and scanned documents for destruction.
• Assists with record retention record purging.
• Maintains online continuity of care referral documents to support Meaningful Use requirements.
• Maintains demographic corrections-i.e. name, date of birth, address, social security numbers.
• Maintains merges of duplicate medical record numbers.
• Maintains Cerner Physician document refusal pool.
• Maintains patient portal requests for protected health information.
• Prepares, scans, validates and indexes paper documents into the Electronic Health Record.
• Retrieves electronic health information for internal and external requests as appropriate (e.g., release of information, audits, reviews).
• Processes Healthcare Effectiveness Data and Information Set (HEDIS), Recovery Audit Contractor (RAC) and regulatory audit requests for protected health information via secure patient portal.
• Attends departmental required in-service and training programs as requested or required.
• Maintains the confidentiality of information and ensures that all Health Insurance Portability and Accountability Act (HIPPA) guidelines are adhered to.
• Maintains a cooperative working relationship with coworkers and management
• Maintains a clean, safe and functional work area.
• Performs other duties as assigned.

This position is exempt from Career Service under the CCH Personnel Rules.

MINIMUM QUALIFICATIONS

• Associate's degree in health information technology or health information administration from an accredited college or university. (Must provide Associate's degree Official Transcripts at time of interview)
• Credentialed by the American Health Information Management Association (AHIMA) as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT). (Must provide credentialed at time of interview)
• Two (2) years of experience in Health Information Management
• Prior experience using and understanding Medical Terminology
• Experience working with Electronic Health Record systems
• Proficiency in Microsoft Word and Excel

PREFERRED QUALIFICATIONS

• Prior experience utilizing Cerner Electronic Health Record

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS

• Knowledge and proficiency in Microsoft Office Suite (Word and Excel).
• Knowledge and proficiency utilizing medical terminology.
• Knowledge and proficiency utilizing Cerner Power Chart EMR and Cerner Access Discern Database
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups.
• Excellent follow up skills.
• Ability to accept changes in job duties, responsibilities, and job location as requested/required.
• Ability to perform assignments as scheduled independently with or without supervision.
• Ability to adhere to department policies and standard utilizing best practices.
• Ability to meet quality and productivity standards.
• Ability to maintain confidentiality.
• Ability to maintain current RHIA and/or RHIT certification as defined by the American Health Information Management Association (AHIMA).