New 
Shop Foreman
 Frank's Supply Company, Inc. | |
Depending on experience - Vacation & Sick leave, Health, Dental & Life Insurance, Company match on 401(k)
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 United States, New Mexico, Albuquerque | |
| 3311 Stanford Drive Northeast (Show on map) | |
 Jan 30, 2025 | |
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Frank's Supply Company is a major supplier of construction tools and equipment with our focus on both sales and rental. We are currently seeking a qualified
SHOP FOREMAN for our Albuquerque NM location.
Summary of Position Responsibilities: The Shop Forman's objectives are to supervise mechanic and yard personnel, direct repairs and maintenance of equipment, to provide the best possible service to Frank's Supply customers and provide a comfortable, safe and enjoyable work environment for our employees. Specific Tasks and Responsibilities: * Supervise and train mechanic and rental yard personnel for best efficiency according to knowledge and proficiency. * Communicate with the corporate rental manager and store manager on a daily basis. * Oversee the dispatching of the field service mechanics in an effort to reduce the down time of our rental customers and be most cost efficient. * Develop and manage a staggered daily work schedule for personnel in an effort to reduce overtime. * Oversee and manage all customer and internal work orders on a daily basis. * Work directly with parts department in an effort to expedite the parts that are needed for equipment repairs in an effort to reduce the amount of down time. * Oversee and manage all paperwork on a daily basis. * Responsible for making sure the shop and yard is kept clean and organized. * Provide back-up for mechanics and yard when needed. * Coordinate with store manager for vacations for mechanics and yard personnel to assure proper coverage. * Assist in soliciting and interviewing applicants for new employment. * Oversee and manage monthly safety meeting with all personnel. * Investigate and find solutions for customer or employee complaints. * Work directly with HR and store manager with write-ups on employees under performing or not following company policy. * Work directly with HR and store manager when terminating an employee. * Assist other department managers in answering questions, product application and expediting deliveries. * Communicate with store manager on shop tool requirements as needed. Must be able to identify, evaluate, and assimilate information before making quality decisions * Participate in personal development including activities as directed by management which can include: Attending equipment and other training courses as approved by management; use self-instructional materials available
Read trade, vendor and other product or services materials
Other training courses approved by management
* Perform special projects, participate on project teams, and other tasks as assigned by management Working Conditions and Physical Requirements: * Sitting, standing or kneeling for extended periods of time * Good eyesight and hearing * Noisy environment must not be easily distracted * Overtime; can be on short notice * Deal with customers and employees * Overhead reaching, climbing and lifting * Consistently able to lift up to 70 pounds * Good memory * Equipment and job resources consistently used include the computer and related technologies, telephone, fax machine, copier, and calculator Qualifications: * 3-5 years rental industry & mechanic experience essential * Good managerial skills * Excellent customer service and communication skills * Good telephone etiquette * Excellent questioning and problem solving skills * Excellent reading and comprehension skills * Basic math skills * Technical competence * Good attitude and interpersonal skills EQUAL OPPORTUNITY EMPLOYER MINORITY / FEMALE / VETERANS / DISABLED | |