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Key Account Manager

DHL Global Forwarding
paid time off, paid holidays, 401(k)
United States, Texas, Laredo
302 Grand Central Boulevard (Show on map)
Feb 04, 2025
Description

Job Title: Key Account Manager

Job Location: Laredo, TX

We have an outstanding career opportunity for a Key Account Manager. The role executes DGF's global and regional sector strategy on a country level (as aligned with global sector structure). This position manages relationships with our largest customers (as the customer point of contact on a country level); it wins, enhances customer retention and develops Strategic Customers; and it plans and manages accounts.


Key Highlights

* Competitive base salary plus monthly commission

* Flexible work environment

* Opportunity for career growth

* Excellent benefits including paid time off, paid holidays, floating time off, 401(k) with company match, growth opportunities and much more!

Responsibilities:

* Manages relationship of a defined number of large and customers and prospects in a particular sector (serves as primary contact for the customer)

* Seeks and prospects for new large customer targets to win new customers

* Ensures that activities are aligned with global/regional sector strategy

* Delivers the regional and/or country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking

* Works on regional customer initiatives and implements global customer business plan

* Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)

Skills & Qualifications:

* Requires BS/BA in related discipline and 8-11 years of experience in related field or MS/MA and generally 5-7 years of experience in related field.

* 3-5 years logistics industry experience and experience in selling in competitive markets

* Solid experience using a CRM system as well as MS Office Products

* Very strong organizational skills

* High degree of self-confidence, initiative, and commitment

* Exceptional verbal and written communication and presentation skills

* Outgoing, upbeat and resourceful personality!

Benefits: (All non-union employees)

  • Total Compensation Package: We offer a competitive base salary.
  • 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
  • Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
  • Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
  • Vision: Optional coverage for eye exams, frames, and contact lenses.
  • Dental: Optional coverage for preventative, major, and basic dental services.
  • Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

Why join DHL Global Forwarding?

We are part of the DHL Group the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND

A GREAT PLACE TO WORK !

WHY DOES THIS MATTER TO YOU?

  • It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company.
  • We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
  • And that's why external organizations have granted us different accolades for our people practices

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

At DHL Global Forwarding we cultivate a culture that values both respect and results, placing a strong emphasis on fostering a diverse and inclusive workforce.

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

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