The Bartender is responsible for providing guests with beer, wine, cocktails and other beverage services at the organization's catering locations. The role sustains a high level of customer service through demonstration of working bartender knowledge and courteous and professional customer interaction. The role creates and serves a wide range of beverages to customers in a prompt, friendly, and professional manner and is responsible for preparing cocktails, pouring and serving drinks, handling cash transactions, and ensuring a pleasant and enjoyable bar experience for customers. #LI-DNI
- Prepares and serves a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and mixed drinks, according to standard recipes and customer preferences.
- Greets customers, takes drink orders, and provides friendly, prompt, and attentive service.
- Engages with customers, answers their questions, and makes recommendations based on their preferences.
- Handles cash and processes customer payments accurately.
- Maintains an organized cash register and ensures proper documentation of transactions.
- Displays a thorough understanding of different types of alcoholic and non-alcoholic beverages, their ingredients, and appropriate serving techniques.
- Stays updated with current beverage trends and new products.
- Adheres to local and state alcohol service regulations.
- Monitors customer alcohol consumption and intervenes when necessary to prevent overconsumption or underage drinking.
- Follows health and safety guidelines, including proper handling of glassware, adherence to food safety practices, and maintaining cleanliness of the bar area.
- Reports any maintenance or safety issues to management.
- Sustains a high level of customer service through friendly interaction and conversations with guests.
- Collaborates with other hospitality team members as needed to ensure a high level of customer service is provided.
- Makes recommendations on beverage selections based on knowledge of menu and products.
- Communicates with the Culinary team regarding the menu and special request items.
- Understands how each Hospitality location operates and ensures thorough knowledge of event specifics.
- Maintains quality and function of equipment and storage spaces by following correct operating and cleaning procedures.
- 0-2 years of experience in Bartending or a related field.
- High School Diploma or General Education Diploma (GED) and/or commensurate experience.
- Must be 21 years of age or older due to the serving of alcoholic beverages.
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
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