Premium Audit Manager

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This opportunity is in the Account Services Department.

Responsible for seeing policies through to the finish line, our Account Services department facilitates the processes between Claims, Underwriting, and our brokers. Ranging from rating services to audits to operational guidance, the available career opportunities are abundant with varying levels of specialty. Maintaining a strong network of team leaders, our department's relationship allows for cross-training opportunities and plenty of collaboration.

Role Description:

The Premium Audit Manager (internally known as "Manager, Premium Audit") will oversee day-to-day operations of the premium audit processing team, ensuring the timely and accurate completion of voluntary and physical audits. This role includes managing external audit vendors, training and developing your team of 5-6 direct reports, resolving audit-related issues, and collaborating with internal and external stakeholders.

Your day-to-day responsibilities as Premium Audit Manager will include:

• Direct supervision of staff employees assigned to processing audits
• Assign work to vendors and internal staff while managing vendor relationships and approving vendor payments
• Train and develop staff on technical skills, industry rules, and audit workflows
• Review and improve processes to enhance premium audit efficiency and compliance
• Provide support to the Premium Audit unit, answering questions from field auditors and resolving complex audit issues
• Build and maintain strong relationships with underwriters, brokers, and insured clients
• Participate in and promote a team-oriented work environment
• Act as a backup to the Director of Premium Audit

This role offers an exciting leadership opportunity in a company that values collaboration, professional development, and innovation. If you are a detail-oriented, results-driven professional with a passion for premium audits and process improvement, we encourage you to apply!

Qualifications:

Education:

• College Education Preferred

Required Qualifications:

• Excellent oral and written communication skills
• Ability to manage multiple priorities and work in a dynamic, fast-paced environment
• Strong problem-solving skills and ability to foster relationships with vendors and stakeholders
• Intermediate proficiency in Microsoft Excel and familiarity with Office and PowerPoint
• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

Preferred Qualifications:

• 5+ years of experience in premium audit or insurance, with a focus on Workers' Compensation, General Liability, and Commercial Auto
• Previous supervisory, leadership, training, or workflow management experience
• 5+ years of large risk field audit experience
• Strong knowledge of state manuals, ISO rules, and compliance regulations
• Insurance Designations a plus (CPCU, APA, AINS, or others)

Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

Total Rewards That Put Employees First

In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer. Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k) retirement savings match and an annual profit sharing contribution.

We proudly offer family forming benefits for adoption, fertility, and surrogacy, generous paid time off and paid holidays, paid parental and caregiver leave, a hybrid work environment, and company paid life insurance and disability. To support employees in their career journeys, we provide professional growth and development opportunities in addition to employee recognition and well-being programs. Apply today to learn more.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target salary range for this position is $86,000 - $112,000. Compensation for the successful candidate will consider the candidate's particular combination of knowledge, skills, competencies, experience and geographic location.

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