Assistant Director of the ONDAS Student Center

Position Number: 41152083

Payroll Title: Student Services Advisor 3

Job Code: 004575

Job Open Date: 02/10/2025

Application Review Begins: 02/26/2025; open until filled

Department Code (Name): TLRN (OFFICE OF TEACHING AND LEARNING)

Percentage of Time: 100%

Union Code (Name): 99 (Non-Represented)

Employee Class (Appointment Type): Staff (Career)

FLSA Status: Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: Grade 19

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $58,600 to $63,954/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $58,600 to $100,800/year.

Work Location: 1150 Kerr Hall

Working Days and Hours: Monday - Friday, 8:00 am - 5:00 pm

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: Hybrid (Both UC & Non-UC locations)

Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

The ONDAS Student Center at UCSB promotes the success and retention of first-generation college students with an emphasis on the first year transition and underrepresented student experience. We provide mentoring and academic support in a learning-centered space for students to connect with faculty, staff, and peers in order to grow personally and excel academically.

Benefits of Belonging:

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under the general supervision of the Director of the ONDAS Student Center in the Office of Teaching & Learning, the Assistant Director is responsible for assisting the Director in developing and implementing research based mentoring programs, workshops, and other learning support opportunities for first-generation college students and other minoritized student populations in the ONDAS Student Center. Oversees the daily operations, supervises undergraduate students, supports Center volunteers, and communicates regularly with ONDAS Student Center users. Cultivates relationships with students, staff, faculty, and personnel across campus and helps to coordinate activities with other campus units and student organizations. Also oversees designs, editing, production, and circulation of print and web material for all center activities and supports evaluation and assessment of ONDAS Student Center activities.

Required Qualifications:

• Bachelor's degree in related area and / or equivalent experience / training.
• 1-3 years of experience working with first-generation college students from diverse backgrounds.
• 1-3 years of knowledge and experience working with complex populations in the higher education setting.
• 1-3 years of experience developing and implementing training and mentorship to undergraduate students.

Preferred Qualifications:

• 1-3 years of knowledge and experience working with complex populations in the higher education setting.
• 1-3 years of experience with student initiatives, programming and development or training in related field.
• Strong organizational skills, attention to detail, and the ability to handle multiple tasks with frequent interruptions.
• Strong written and oral communication skills.
• Strong interpersonal communication skills.
• Ability to exercise sound judgment, common sense, and discretion, when attending to issues and concerns.
• Ability to prioritize and conduct multiple projects in a fast-paced environment.
• Familiarity with Emma, Canva, Google Suite, Qualtrics, and SPSS.
• Knowledge of trends and issues facing low-income and first-generation college, underrepresented, disadvantaged, physically challenged, and under prepared students in higher education.
• Solid understanding of student success strategies.

Special Conditions of Employment:

• Satisfactory conviction history background check
• UCSB is a Tobacco-Free environment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

• 25% Programs and Workshops - Organizes and manages activities related to programs and workshops offered through the Center by academic departments, Student Affairs offices, student organizations, and peer mentors. Has familiarity of, and stays current on, literature and best practices for supporting student success and regularly assesses students' needs in order to develop relevant support structures in the Center. Independently and in collaboration with OSC staff, develops and oversees workshops for UCSB students, staff, and faculty. Workshops will fulfill a variety of goals that include: facilitating student transition to UCSB; creating opportunities for students to build community; acquainting students with the range of available campus support services; providing assistance with academic skills; assisting students in gaining research experience; preparing students for internships and related opportunities; introducing post-degree opportunities and preparation pathways (including graduate and professional school participation). Staff and faculty workshops will address professional development opportunities related to working with first-generation college students and other minoritized student populations. Assesses the effectiveness of programming and related activities and coordinates regular institutional review and reporting.

• 10% Mentoring & Training - Supervises a staff of undergraduate peer mentors, and occasionally supervises interns, in addition to providing support and guidance to Center volunteers. Responsible for on-going hiring, education, training, and development of the peer mentors. Creates a supportive work environment, facilitates staff professional development, and conducts regular staff evaluations to assess progress. Works closely with the Director on related peer mentoring programs in order to continuously incorporate appropriate best practices. Close collaboration with the Transfer Student Center, Successful Student Transitions, Undergraduate Research and Creative Activities, and Educational Opportunity Program staff

• 15% Coordinating Services - Works closely with relevant campus offices in order to arrange drop-in services and programming in the Center. Partnerships may include managing Faculty Office Hours, College of Letters & Science Academic Advising, and collaborations with the Transfer Student Center, Campus Learning Assistance Services, Office of Financial Aid & Scholarships, Educational Opportunity Program, Career Services, Counseling and Psychological Services, and Health & Wellness, Food Security and Basic Needs among others. Management of these services and programs also includes effective advertising to students and maintaining regular data collection and reporting regarding the effectiveness of services/workshops.

• 10% Campus and Public Relations - Undertakes a variety of efforts to raise the visibility of the Center and increase student participation in Center activities. Manages Marketing and Media efforts and initiatives, including print, online, and social media formats, but also outreach workshops and presentations in a wide variety of venues. Oversees production of Center newsletters and assists the Director in developing annual reports. Coordinates photography and video production for marketing use. Works closely with Peer Mentors to carry out these activities. Coordinates regular data collection and reporting regarding the effectiveness of marketing efforts.

• 10% Data, Evaluation, and Assessment - Oversees and maintains data collection of Center usage and activities to measure efficacy of Center programs and services. Trains graduate student mentor, and peer mentors to assist in data collection process. Works with the Director and other unit staff to develop evaluation and assessment tools to analyze the effectiveness of programming and other Center activities. Assists Director in developing reports related to Center activities.

• 30% Administrative and Logistical - Responds to and manages Center inquiries (online and in person) and provides excellent service to students, staff, faculty, administrators, and visitors. In the absence of the Director, represents the department to the campus community, provides leadership, and offers decision making authority. Creates peer mentor schedules and approves timecards. Assumes front desk duties when staff shortages are experienced/ Responds to and manages requests from student groups and partners to use Center facilities. Manages inventory and purchases of Center supplies. Assists in managing Center budget for events and programs. Reports on programming budget to the Director. Oversees Center Lounge. Coordinates the dissemination of emergency goods and resources for students in need who access the Center. Purchases food and supplies from local stores/restaurants to support programs. Trains Center staff to support these efforts.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.
As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit:

* UC Santa Barbara COVID-19 Information - https://www.ucsb.edu/COVID-19-information
* University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Opportunity/Affirmative Action Statement:

UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

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