Sales Support Specialist I

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. We live by the core values of our Diamond Philosophy: Quality, Teamwork, Productivity, and Excellence-which means consistently doing your best and always striving to do better.

Summary:

Maximize company revenue through outstanding customer support and logistics. Interface between customers and production management to ship orders in a timely manner to maximize customer satisfaction. Find alternative shipping processes to economically, efficiently and effectively ship product. Responsible for achieving the sales/logistics goals established by the sales manager.

Key Responsibilities:

• Responsible for assigned accounts and assist in day-to-day operations of the sales force and all customers, Increase sales through regular contact with our existing customer base.
• Identify customer needs and meeting product/shipping requirements.
• Ensure customer satisfaction with outstanding customer service and establish creative approaches to solving customer issues.
• Facilitate positive and productive business relationships.
• Understand budget and forecast revenue goals.
• Additionally, understand sales volumes and logistic options
• Inspect orders shipping out of South Bend 3x/week
• Meet and work to exceed sales quotas.
• Involvement with miscellaneous projects, including promotional items and marketing materials.
• Communicate inventory, sales, and packaging strategies to team members. Move with a sense of urgency.
• Support outside Sales reps (Credits, Sample requests, POS, Etc.). Interface with other shellfish sales associates in other plants.
• Answer Phones and able to clear orders.
• Perform other duties, as assigned.

What You Bring to Pacific Seafood:

Required:

• High School Diploma or GED
• Valid driver's license.
• Requires ability to travel up to 15% of the time.

Preferred:

• Associate degree (A.A.) or equivalent from an accredited college or university in culinary arts, aquaculture, or business degree.

Total Compensation:

At Pacific Seafood, your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short-term disability
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) retirement plan options with generous annual company profit sharing match
• Paid time-off for all regular FT team members to include sick days, paid holidays, vacation, and personal time
• Employee assistance program providing confidential professional counseling, financial and legal assistance at no charge to team members and immediate family members
• Product purchase program

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.