Account Manager - Light Industrial

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title:
Account Manager - Light Industrial
Location:
Remote - Within the Greater Chicago Area

About Us:

Ingersoll Rand is a Fortune 500 company with a passion for making lives better. We do this by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the development and distribution of a broad range of global brands designed to meet the needs of our customers in both efficient and responsible ways. Ingersoll Rand is a diverse and inclusive environment. For more information visit: www.irco.com.

Job Overview:

Our Ingersoll Rand's Compression Systems and Services Customer Center is hiring a Light Industrial Account Manager to join their Chicago, IL team. In this role, you will be responsible for driving the Customer Center equipment sales and service activity for a specific territory in Pierce and King counties. Traveling in a defined geographic area, this includes quoting, strategizing, prospecting, and developing relationships to achieve revenue targets, maximize profits, increase market share and maintain customer loyalty while achieving organizational goals. The position is a unique blend of supporting a major distributor and selling direct to customers.

Responsibilities:

• Generate Revenue - Responsible for generating sales of equipment, service contracts, and service offerings with our direct end users and partners selling to a defined customer base within a geographic area. Develop existing customer base and secure new, competitive accounts to expand IR presence in the market. Provide and design compressed air solutions to fulfill industrial customer needs. Products include compressed air equipment, accessories, turnkey installations, service contracts, parts, service, rental equipment and energy audits. Keep current with all product knowledge, industry standards and training needed. Execute strategy for continuous improvement and exceeding customer satisfaction. Achieve all assigned sales targets.
  
  
• Develop People Capabilities - Provide selling skills and product/services training for dealer sales personnel (as required) as well as personnel within customer center. Partner with services team to best understand products and services and satisfy and anticipate customer's needs.
  
  
• Manage Cash - Ensure that all orders obtained are error-free with correct customer documentation. Ensure resolution of all customer disputes. Manage all costs associated with selling efforts, including travel and entertainment expenditures.
  
  
• Ensure adherence to safety rules (vehicle safety, customer site safety) in the field, as well as in the customer center.
  
  
• Earn Customer loyalty by collaborating cross functionally. Leverage best support for customers by partnering with service team to help troubleshoot customer issues or offer unique solutions.
  
  
• Maintain Customer Relationship Management database including face-to-face customer interactions, assets, agreements, contacts, and opportunities in order management system. Record order follow-up activities (e.g. delivery), reporting requirements (email) and database requirements. Provide feedback on market conditions. Responsible for driving and tracking sales pipeline of all account activity and daily reporting.
  
  

Requirements:

• 2+ years of experience in an industrial sales business setting
  
  
• Associate's degree
  
  
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI in the previous 5 years; Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years
  
  

Core Competencies:

• Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills.
  
  
• Establishes and builds solid relationships with customers, key institutions and team members
  
  
• Honest, self-motivated and team oriented.
  
  
• Able to work within a team environment and independently.
  
  
• Mechanical and electrical expertise required.
  
  
• Ability to assess customer needs, analyze and interpret, perform basic equipment performance calculations, and to recommend technical solutions
  
  
• Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts
  
  
• Must have excellent prioritization and time management skills
  
  

Preferences:

• Bachelor's degree
  
  
• Knowledge of Salesforce preferred
  
  

• Regional travel to customer sites is required daily within assigned geographic territory.
  
  

Pay Range:

The total pay range for this role, including incentive opportunities, is $75,000-80,000. The pay range takes into account a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.

What We Offer:

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

Washington's Equal Pay Transparency Law requires a greater amount of detail in the "general description of benefits." A "general description of benefits" includes, but is not limited to, health care benefits, retirement benefits, and benefits permitting paid days off (including more generous paid sick leave accruals, parental leave, and PTO or vacation), and any other benefits that must be reported for federal tax purposes, such as fringe benefits. I have written in a sample description here as an example of what types of benefits need to be included if they are offered.

TO APPLY:

Please apply via our website https://ir-jobs.dzconnex.com/ by April 11, 2025 in order to be considered for this position.

Colorado requires that job postings include the application deadline (unless there is truly no deadline because you accept applications on an ongoing basis) and information about how to apply for the job opportunity. I added that information here as an example. A deadline to apply may be extended as long as the original deadline was a good-faith expectation or estimate of what the deadline would be, and the posting is promptly updated when the deadline is extended. Stating "open until filled" is not compliant.