New

SENIOR MANAGER, BUSINESS INTELLIGENCE (CHARLOTTE, NC)

Compass Group
life insurance, paid time off, retirement plan
United States, North Carolina, Charlotte
Feb 12, 2025
E15 Group Position Title: Senior Manager, Business Intelligence (Charlotte, NC) At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below: www.e15group.com Job Summary E15 is seeking a Senior Manager, Business Intelligence to lead the Canteen reporting platform, driving client onboarding, stakeholder engagement, and platform development. This role will own the strategic direction, adoption, and continuous improvement of the platform, ensuring data transparency and actionable insights for Canteen's clients and internal teams. The ideal candidate is a strong communicator, proactive problem solver, and strategic leader who can balance technical and business priorities while driving execution. What you'll do: Client Onboarding & Adoption Refine and execute a structured process to onboard clients onto the reporting platform. Identify and prioritize clients for onboarding in collaboration with internal stakeholders. Own and manage onboarding timelines, ensuring a smooth client experience. Collaborate with internal teams (client managers, analysts, developers, data engineers) to facilitate onboarding. Lead platform training sessions for internal stakeholders and external clients to drive adoption. Develop strategies to streamline and scale client onboarding. Stakeholder Management Serve as the primary point of contact for internal stakeholders regarding platform updates and client onboarding progress. Provide regular status updates to executive leadership and key stakeholders. Navigate complex stakeholder relationships and ensure alignment across teams. Product Development Gather, refine, and prioritize platform feature requests from diverse stakeholders. Own the product development roadmap, ensuring that enhancements align with business priorities. Partner with technical teams to plan and execute feature releases that improve platform usability and efficiency. Leadership Directly manage an onboarding analyst, providing guidance, mentorship, and professional development. Foster collaboration between the reporting team and other technical/business units. Champion best practices for reporting, analytics, and data-driven decision-making. What you bring: 3-5+ years of experience in business intelligence, data analytics, product management, or a related field, preferably in a client-facing role Proven ability to drive projects forward, manage competing priorities, and deliver results Strong experience in stakeholder management and communication Experience with reporting platforms, dashboards, and data visualization tools (e.g., Tableau, Power BI, or similar) Familiarity with SQL, data validation, and data governance principles a plus Strong leadership skills, with experience managing or mentoring team members Ability to navigate complex stakeholder relationships and collaborate effectively with internal and external teams Apply to E15 today! E15 is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at E15 are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID:1396740 E15 Group Margaret Lovette [[req_classification