SMB Account Manager - Multiple Openings

Reporting to the Regional Sales Director, in this role you will serve as the main point of contact for existing small and medium customers while also leveraging your understanding of Sealed Air's solutions and business processes to maintain and expand the share of wallet within your assigned customer base. Key responsibilities in this role include but are not limited to:

• Providing timely responses and follow up to sales / opportunity related customer requests
• Networking and researching accounts, identifying key players, and understanding critical customer requirements
• Managing and maintaining accurate leads, opportunities and account information within CRM
• Maintaining accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
• Pursuing and increasing knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
• Achieving or exceeding monthly and quarterly sales and engagement targets
• Managing churn / dormant accounts and executing win-back tactics as needed
• Partnering with Regional Sales Director, Account Managers, Technical Service and Customer Service to ensure alignment on regional quota and goal alignment
  
  

• Education/Experience:
  
  
  
  • Bachelor's degree required (Business degree preferred) or equivalent job experience
  • 2 - 4 years of Inside Sales experience required
  • Knowledge in CRMs (Salesforce or SAP C4C)
  • Proficient in Microsoft Word, Excel and PowerPoint
  
  
  
  

• Additional Knowledge, Skills, and Abilities:
  
  
  
  • Superior listening and communication (written and verbal) skills
  • Strong critical thinking skills and ability to be creative
  • Ability to present complex topics in easy-to-understand way
  • Ability to influence decision-making and negotiate with customers
  • Ability to work across teams and navigate complex environment
  • Demonstrates learning agility
  • Strong business acumen and demonstrated curiosity
  • Goal-focused/deadline-driven/results-oriented
  • Self-starter and very coachable
  • Strong time management, prioritization, and organization skills
  • Excellent relationship building skills
  • Customer Facing role experience highly preferred
  • Intellectually curious, analytical, strong attention to detail, self-motivated
  • Quota-carrying inside sales, account management, negotiating, closing and CRM experience is a plus
    
    
  
  
  
  

• We are committed to building a diverse and inclusive culture.
  
  
  
  • Our over 17K employees are located in over 56 countries and territories globally and represent a broad diversity of cultures, languages, ethnicities, genders, and races.
  • We continuously strive to improve our workplace diversity in many ways and to understand and ultimately achieve a supportive, inclusive culture across the globe.
  
  
  
  

• We are invested in developing our people.
  
  
  
  • Sealed Air invests in the development of its people through a number of initiatives such as an online learning portal, role-specific technical skills training, management and leadership training, executive succession planning, tuition reimbursement benefits, and early career rotation programs.
  
  
  
  

• We offer competitive compensation and benefits programs.
  
  
  
  • We are committed to being externally competitive, internally equitable, and to differentiate rewards based on performance.
  • We review our compensation and benefit programs around the world ensuring they offer market-competitive compensation and meaningful benefits.
  • We believe that investing in our employees results in increased engagement, satisfaction, and retention, which in turn, supports the achievement of our business strategy to be a high-performing, world-class company.