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Program Coordinator III

Utah State University
Commensurate with experience, plus excellent benefits
United States, Utah, Logan
Feb 14, 2025


Program Coordinator III

Requisition ID: 2025-8843
# of Openings: 1
Location: US-UT-Logan
Category: Other
Position Type: Benefited Full-Time
Job Classification: Exempt
College: Finance & Administrative Service
Department: Event Services
Advertised Salary: Commensurate with experience, plus excellent benefits

Overview
The Office of Events is a growing department whose primary function is to assure the events hosted by Utah State University, "Exceed Expectations". The Program Coordinator III position is responsible for the success of conferences both on the campuses of Utah State University as well as off campus locations by managing the Conference Team that will be coordinating these events.

Responsibilities
Team Management
  • Ensure client satisfaction and successful conference management for all events within the Conference Team.
  • Guide and direct Conferencing Team and in accordance to University and State policies.
  • Supervise and Lead conference team in assigning clients, maintaining balanced work schedules for all coordinators.
  • Maintain and oversee master conference calendar.
  • Track and measure team processes and update accordingly to fit the needs of the clients and office of events processes.
  • Provide and adhere to client master accounts including budgeting, payment portals and invoicing.
  • Hold regular and efficient trainings for the conference coordinator team on industry standards, department policies, CVENT, EMS, and more.
  • Cross train staff accordingly to ensure optimal coverage and operation of conferences throughout the year.
  • Answer and troubleshoot client questions and concerns regarding conferences; advise and improve processes accordingly.

Event Management
  • Client consultation
  • Liaise between the client, the service providers and vendors needed to create a successful event. Including but not limited to event regulations, compliance standards, venue selection, and vendor management.
  • Serve as the primary contact and supervisor of the event team including staff, volunteers, vendors, and support personnel at events.
  • Oversee event contract creation and implementation.
  • Design and orchestrate trade show and exhibit functions and manage a team for all details.
  • Create a marketing plan for events with client input. Generate timeline for sending notices, facilitate design drafts of marketing pieces and printed materials, social media planning, on-site event apps, and signage.
  • Compile and store all event data for historical data use and process improvement.

Financial Management
  • Prepare and track financial records, ensuring accurate, current revenue and expenditure information.
  • Develop comprehensive event budgets and continuously monitor and adjust as necessary.
  • Review service provider invoices and approve payments. Administrate budgeting process and final financial settlement of event within the Event Services policy on closing events.
  • Analyze accounts and budgets.


Qualifications
Minimum Qualifications:
  • Bachelor's degree in a related field plus two years of relevant work experience; or a master's degree in a related field; or an equivalent combination of education plus experience is required.
  • Ability to work a non-traditional schedule, including some evenings and weekends. Some travel may be required.

Knowledge, Skills, and Abilities:
  • Thorough knowledge of Microsoft Office in a Windows environment
  • Ability to work with other custom database systems for which training is provided.
  • Knowledge and experience with basic bookkeeping practices and procedures
  • Strong organizational skills and attention to detail
  • Strong clerical and record keeping ability.
  • Ability to manage and complete multiple projects and deadlines simultaneously.
  • Excellent written communication skills, including correct grammar, spelling, and proofreading.
  • Excellent verbal communication skills
  • Adaptability to changing event dynamics and attention to detail.


Required Documents
Along with the online application, please attach:
  1. Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"
  2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary
Commensurate with experience, plus excellent benefits

ADA
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights
Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah's counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu .

*updated 01/2025

https://careers-usu.icims.com/jobs/8843/program-coordinator-iii/job?in_iframe=1

Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


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