Sr Mgr, IT

Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Problem-solver, analytical, and collaborative? If so, you could find a home on the Billing Operations & Technology team at Spectrum.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. We provide a positive customer experience by keeping our cable and mobile billing systems up and running. By supporting the technology used by our customers and service representatives, Billing Operations helps deliver the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a Sr, Mgr IT you will partner with senior leadership on building and implementing corporate IT initiatives that support the strategy and goals of Spectrum.

WHAT OUR IT SENIOR MANAGERS ENJOY MOST

• Building and implementing IT plans according to the IT and corporate strategy
• Managing the maintenance and enhancement of hardware and software systems that support field business applications
• Ensuring uninterrupted IT network support by setting and communicating maximum performance standards to employees
• Overseeing multiple and/or large departments within IT
• Ensuring compliance with IT standards, policies and procedures

In this role you'll implement IT standards, policies and/or master plan for the IT function as well as manage the development and acquisition of new technologies and tools to improve the organization's internal operations and data delivery.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: IT work experience: 7+ years; Leadership experience: 5+ years; Project management experience: 2+ years
• Education: BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience
• Abilities: Learn and support new systems and applications; multi-task and change priorities in a fast paced environment; demonstrated ability to distill complex technical information into clear communication; Make decisions and solve problems while under pressure
• Skills: Demonstrated interpersonal skills to work effectively and collaboratively with a wide range of stake holders; Resolve issues quickly and effectively
• Technical Skills: Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area; Knowledge of computer and/or network systems, applications, procedures and techniques

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you-at work and in life

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