Administrative Associate-ED-FT Nights, 7pm to 7:30 am QOWE

• Department: Emergency Department
• Schedule: Full Time Nights 7pm - 7:30 am and every other weekend
• Location: Grand Blanc, Michigan
• Hospital: Henry Ford Genesys

GENERAL SUMMARY:

A member of a financial services team and/or a patient care delivery team. Perform a variety of functions with an emphasis on clerical duties. - Demonstrate an understanding and commitment to the philosophy and objectives of Patient-Focused Care, continuous quality improvement, team interaction, and the mission and values of Ascension Genesys Hospital.

PRINCIPAL RESPONSIBILITIES:

• Maintain confidentiality of hospital matters regarding patients, physicians, visitors, co-workers, and other center members.
• Maintain patient confidentiality by continuously adhering to Federal and State laws regarding the dissemination of patient medical and billing information to outside sources.
• Maintain an effective and quality interpersonal relationships with patients, family members, physicians, visitors, co-workers, and other center members.
• Coordinate communications for the entire unit; answers telephone, handles mail, fax, pager communications to--from unit in a friendly, courteous, accurate manner.
• Act as a unit receptionist, information agent for patients, nursing staff, physicians, allied services, and visitors; ensure that information sharing of unit operations is maintained; communicate concerns to the management team for problem solving.
• Perform other duties as assigned.
• Register, admit patients to the unit; accurately enter, maintain patient information into hospital computer systems including demographic, financial information; assign, verify patient medical record numbers.
• Type and prepare various forms such as pre-admission and consent forms.
• Verify, assess coverage on all types of encounters working with third party payers included but not limited to: Blue Cross, HMOs, PPOs, private insurance companies, Medicare, Medicaid, private pay patients.
• Receive, record payments for hospital, medical services rendered; maintain petty cash fund; balance cash drawer, prepare cash reports, bank deposits daily.
• Perform basic registration and admit patients to the unit.
• Transcribe physician orders and enter necessary information on orders, charges, and credits into hospital information systems to ensure that they are carried out in the most efficient manner.
• Interview and act as a resource to patients and families to complete accurate birth certificates and related documents according to regulatory time frames including maintaining and downloading data to MDPH. (FBC).
• File complete and accurate registers with the County Clerk's Office. (FBC).
• Prepare chart for discharge.
• Process death records, assist with funeral home notification, and body release as indicated.
• May assist the patient care team in non-clinical activities of daily living, as directed.
• Final assembly, completion of medical records, keeping in consistent order, current, divided as needed.
• Demonstrate proper creation of patient's medical records.
• Assembles charts according to hospital standards.
• Analyze charts according to hospital standards, and to achieve The Joint Commission/HFAP standards.
• Perform actions on Chart fact locator system.