Production Parts Specialist

• Processes orders and pulls parts needed for the production department's installation requests.

• Requires time management skills to ensure parts are loaded on trucks to optimize freight expenses. Must be able to get orders pulled in advance in coordination with the truck delivery schedule.

• Receives, ships, delivers, and maintains inventory for parts, components, materials and supplies. This includes accepting return authorizations, adding tracking numbers and completing new orders for Service and Support reps' visibility via the web tool MCI.

• Stocks shelves, stocks rotation, and restocks inventory.

• Completes and checks install packet paperwork for billing and processing. This will include notating any changes during the installation process for precise and accurate billing.

• Research through the use of parts manuals, SOPs, and item catalog for required parts.

• Frequently uses several computer software systems, including Excel, Outlook, MCI, Adobe Acrobat and DC1.

• Sets up and maintains inventory in a ready state for use.

• Completes physical parts inventory, utilizing DC1 for data entry. This includes weekly cycle counts, cage counts, and top 200 counts for two full wall-to-wall counts annually. Will be responsible for their individual section and put away count variations correct.

• Loads, unloads trucks for transfer of materials and components.

• Accepts, tags, palatizes, and stores returned assets from the field for redeployment.

• Sorts and processes warranty parts and materials.

• Maintains and cleans warehouse and other related areas.

• Performs other duties as assigned.

Education & Experience

• High School diploma or equivalent required. 0-1 year of experience preferred.

• Forklift experience and basic certification required.

• Good customer service skills and a sense of urgency are required. Must be detail oriented.

• Adequate mobility to continually walk and stand; pull from various shelf heights using a ladder; and ability to lift up to 35 lbs regularly, 50 lbs occasionally, and 150 lbs rarely.

• Must be able to read and understand English, have number recognition skills, and good hand/eye coordination.

• Computer knowledge is required.

Skills & Knowledge:

• Reading: Locates, understands, and interprets written information in order to perform tasks; learns from reading text by determining the main idea or essential message; identifies all relevant details, facts, and specifications; infers or finds out the meaning of unknown words and/or technical terms.

• Arithmetic: Performs intermediate computations; uses basic numerical concepts in practical situations; can perform arithmetic computations (addition, subtraction, multiplication, and division) without a calculator.

• Teamwork: Makes effort to seek others' input; willingly collaborates and cooperates with others in the organization; develops effective working relationships with key associates.

• Customer Service: Is customer oriented, sensitive, and responsive to customer needs and priorities; establishes effective working relationships with customers and gains their respect and loyalty; identifies and takes appropriate action on customer needs.

• Flexible/Adaptable: Views change or problems as an opportunity to grow professionally and to develop new and better ways to do things; adjusts readily to alterations in routine; copes effectively with changes in scope or type of work.

• Work Commitment: Pursues commitments and action plans until the desired objective is achieved or is no longer reasonably attainable; strives to achieve organizational and individual performance goals; willingly expends extra effort when necessary to get the job done.

• Sense of Urgency: Demonstrates the ability to respond quickly to changes in day-to-day operations as it relates to department priorities. Must be able to respond to emails daily and know how to follow up frequently on action items.

• Problem Solving: Recognizes that a problem exists (i.e., that there is a discrepancy between what is and what should be); identifies possible reasons for the discrepancy and devises and implements a plan of action to resolve it.

• Listening: Makes efforts to seek others' input; encourages the expression of ideas and differing viewpoints; actively listens to communication from all sources; uses appropriate skills to confirm the speaker's message.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned