Business Performance Reporting Analyst

Job Description

At Worldpay for Platforms we are a global team of passionate Payments, Financial Services and software experts who provide vertical software companies with an all-in-one platform and a white-glove approach to capitalize on the opportunities for growth, innovation, and transformation within embedded payments.

Your Impact:

As a Business Performance Reporting Analyst within a results-oriented team, you will play a key role in the design, implementation, and maintenance of performance reporting across multiple business segments. This role is cross-functional, delivering trusted & transparent KPI metrics at an executive level across the complete customer life-cycle including Marketing, Risk & Underwriting, Revenue Operations, Partner Implementations, Product, Partner Success, and Partner Experience. You will be responsible for gathering requirements, designing wireframes, building dashboards, documenting process, and looking for trends in the results. Success in this role is measured by delivering a consistent view of performance by function across the organization.

If you are communicative, love working collaboratively with others, and you are looking for a fast paced, highly innovative organization with growth opportunities --- we want to talk to you!

Essential Job Functions:

• Works with leaders to understand relevant key performance drivers within functions and documents requirements
• Helps define metrics and develop wireframes
• Works with data partners to locate & validate the source of truth for metrics
• Constructs new dashboards, maintains existing dashboards, and performs ad hoc reporting when needed
• Looks for interesting trends in the reporting and shares with stakeholders
• Develops & maintains documentation on processes
• Maintains an understanding of all partner life-cycle functions and greater Worldpay for Platforms strategies

What You Bring:

• 2+ years' experience in reporting or analytics within a high-growth SaaS environment or Fintech
• Exceptional reporting and analytical skills
• Skilled in visualization tools such as Tableau, Quicksight, CRM Analytics, or Power BI
• Proficiency in SQL for querying and manipulating large datasets
• Experience working with senior leaders to gather requirements and design wireframes
• Proven history of designing and delivering automated dashboards
• Strong communication skills and ability to collaborate at all levels of the organization
• Demonstrates creativity, problem-solving & critical thinking
• Strong self-motivation
• Ability to manipulate data in Excel, Alteryx, or Power Query a plus
• Understanding of Hubspot or SFDC a plus

Preferred Qualifications:

• Experience working with Snowflake for data warehousing and analytics
• Hands-on experience building dashboards in Tableau Desktop and Server/Cloud
• Experience working in ISV and or Payment Facilitation industry

What's in it for you:

• Our company culture fosters entrepreneurship and nurtures our team members to grow with the business.
• A work environment built on collaboration, flexibility, and respect.
• Competitive salary and comprehensive health care plans (medical, dental, and vision)
• Flexible PTO (vacation & company-paid holidays)
• Worldpay for Platforms is an Equal Opportunity Employer.

Travel:

• Travel as required - less than 10%

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.