Veteran Outreach Manager
 Mass General Brigham (Enterprise Services) | |
 United States, Massachusetts, Boston | |
 Feb 19, 2025 | |
|
Summary
Responsible for developing and managing outreach programs aimed at supporting patients and connecting them with community resources and behavioral health services. Works to enhance patient access to care through partnerships with external agencies and community organizations, improving overall patient outcomes and well-being. Provides education and guidance to ensure patients receive appropriate support throughout their care journey. Does this position require Patient Care? Yes Essential Functions Establishes and maintains relationships with community organizations, healthcare providers, and support agencies to facilitate patient referrals and services. -Conducts assessments to identify patient needs and connects them with available resources in the community, including behavioral health and social services. -Develops and implements outreach strategies to enhance patient engagement and ensure underserved populations have access to essential care. -Collaborates with internal clinical teams to create individualized care plans that address social, emotional, and behavioral health needs. -Oversees program logistics, including scheduling, coordinating with community partners, and monitoring outreach activities to ensure compliance and effectiveness. -Provides education and guidance to patients and families regarding available community services and how to access them. -Tracks and reports on program performance, analyzing outcomes to identify areas for improvement and adjust strategies as needed. -Maintains accurate and confidential records of patient interactions and referrals, adhering to privacy regulations and hospital policies. -Advocates for patient needs and represents the hospital in community meetings and outreach events to promote accessible healthcare services. Location Must live in or near Phoenix, Arizona Education Please note: Reliable transportation is required Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. At Home Base, you are seen, heard, and treated with dignity and respect. We are committed to embodying values of anti-racism, diversity, equity, and inclusion. We recognize and work collaboratively to address disparities. We strive to foster an inclusive team environment in which each person has an experience of being valued and respected regardless of their intersecting identities. Home Base is part of Massachusetts General Hospital, an Equal Opportunity Employer. By embracing diverse individuals, skills, perspectives, and ideas, we choose to lead. Applications from protected Veterans and individuals with disabilities are strongly encouraged. Physical Requirements
Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |