Donation Ambassador Driver Assistant

Application Deadline is February 28, 2025

Pay Range DOE: $16.00 - $18.00/hour

Work Schedule: Full-time - five (5) days with two (2) days off and schedule may require weekends.

This position is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY:

Goodwill Staffing is looking for a Donation Ambassador Driver Assistant to join our Retail Client's team. This is a great opportunity to learn many aspects of warehousing and delivery, while helping fulfill our client's non-profit mission of building shelter, communities, and hope.

As a Donation Ambassador Driver, you are primarily responsible for the safe pickup and drop off of donated merchandise from donors' homes/businesses to the store using store box trucks. This includes ensuring all donors and customers are receiving outstanding service, safety and quality control on all donations is maintained, and all aspects of truck use and maintenance are handled safely and completely.

ESSENTIAL FUNCTIONS:

* Provide superior service to all donors and customers.
* Promote and maintain a safe and efficient work environment.
* Maintain an effective and communicative relationship with store management, staff, Donations Manager, volunteers, homeowners, and store donors, volunteers, and customers.
* Guarantee safe and prompt loading and unloading of all donors' merchandise on box trucks.
* Screen all product for usability quality control according to set guidelines of acceptable donations or recyclable material (to maintain low cost of trash pickups).
* Inspect, maintain, and complete daily cleaning and "Vehicle Checklist" of store vehicles.
* Maintain safe procedures in all areas. (Examples: while driving box trucks, using lift gate, during any forklift use, while carefully handling merchandise during loading and unloading, in receiving, and while recycling.)
* Always maintain awareness of surroundings while driving, especially in receiving, near the front entrance, or in recycling areas.
* Represent the store in a positive manner with a comprehensive understanding of the organization's mission.

GENERAL DUTIES:

• Maintain organization of donation receipts and donor zip codes.
• Openly communicate with Receiving Associates about pickups and take lead on unloading trucks from donation pickups with the assistance of volunteers and Receiving Associates.
• If provided a company phone, the Donation Ambassador Drivers must be available for communication with both the Donations Manager and other store management throughout the workday.
• Perform daily cleaning, straightening, and organizing of the Donation Center and outdoor sales lot to maintain an efficient, neat, and comfortable work and shopping environment for all staff, volunteers, and customers.
• Safely operate a forklift upon certification.
• Keep all storage areas neat and organized.
• Demonstrate a willingness to cross-train in other areas of store operations.
• Any other duties assigned by store management.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• High School Diploma or equivalent is preferred.

Experience:

• Previous warehouse/donation experience is preferred.
• Minimum 2 years of experience driving scheduled delivery routes preferred.

Other:

• Attentive listening and clear communication skills required. Additionally, experience working with people in a respectable manner to provide excellent service.
• Ability to move and lift 75 lbs. unassisted.
• Ability to safely climb in and out of the cabin and box of a box truck.
• Ability to work 8 hours with considerable walking, lifting, standing, bending, kneeling, and reaching.
• Punctual, dependable, self-starter, and team worker.
• Must provide proof of personal car insurance coverage.
• Must provide proof of a valid driver's license and maintain a good driving record.
• The incumbent will be required and must have the ability to drive for company business*.

*Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least:

• 19 years of age (not engaged in passenger transportation),
• 25 - 70 years of age for all passenger transportation services,
• 21 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 273 - GSS - Driver Dept Number: 5450

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Guide to Physical Requirements:
• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over: Occasionally

Moderate: 15-44 lbs: Occasionally

Light: 14 lbs & under: Occasionally

CARRYING:

Heavy: 45 lbs & over: Occasionally

Moderate: 15-44 lbs: Occasionally

Light: 14 lbs & under: Occasionally

PUSHING/PULLING: Occasionally

REACHING:

Above Shoulder: Occasionally

At Shoulder: Occasionally

Below Shoulder: Occasionally

TWISTING: Occasionally

BENDING: Occasionally

KNEELING: Occasionally

CRAWLING: Occasionally

SQUAT: Occasionally

CLIMBING:

Use of legs only (stairs): Occasionally

Use of arms & legs (ladders): Never

HEARING: Continuously

VISION:

Visual, close: Occasionally

Visual, distant: Occasionally

Visual, depth perception: Occasionally

HANDS/FINGERS:

Simple grasping: Occasionally

Fine Manipulation: Occasionally

Repetitive Movements: Occasionally

WALKING: Frequently

STANDING: Frequently

SITTING: Occasionally

SPEAKING: Occasionally

OTHER, please describe - Driving, Occasionally