Network Specialist-Customer Outreach

BlueWater Federal is looking for a Network Specialist-Customer Outreach to support the DISA CP program at Whitehall.

• Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications request.
• Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry.
• Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.

• Associate's degree is preferred
• 2+ years of IT experience, preferably within telecom provisioning
• Must have an active Secret clearance or the ability to obtain one. US Citizenship is required.

BlueWater Federal Solutions is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal Solutions is a VEVRAA federal contractor and we request priority referral of veterans.