Program Manager (Learning)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and implement program strategies and manage the learning program development process from start to finish, ensuring that program delivery meets or exceeds client expectations and learning objectives.
• Collaborate with key stakeholders to identify, prioritize, and address learning objectives, needs, and desired outcomes.
• Build and maintain effective relationships with clients, program participants, and other stakeholders.
• Formulate, organize, manage, and monitor interconnected projects in support of key organizational priorities and initiatives.
• Coordinate cross-project activities, ensuring all resources are efficiently and effectively working towards program goals.
• Collaborate with internal and external subject matter experts to design and deliver instructor-led, e-learning, micro-learning and performance support programs and resources.
• Facilitate instructor-led programs that provide a high-quality learner experience while achieving learning objectives.
• Design and deliver high quality development tools, templates, and assets.
• Develop program assessment protocols for evaluation and improvement.
• Conduct learning needs-assessments; design, develop, and implement strategies to measure the effectiveness of learning solutions.
• Identify, track, report, and improve key performance indicators (KPIs) for learning programs.
• Establish and adhere to budgets and timelines, ensuring all assigned project-based programs operate within established schedules, specifications, and budgets. Track budgets and negotiate contracts.
• Performs other related duties as assigned.

EDUCATION REQUIREMENT:

• Bachelor's degree in business, communication, education, or related field required.

EXPERIENCE REQUIREMENT:

• Minimum of 5 years of experience in program management, preferably in an educational or corporate environment.

OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:

• Ability to effectively communicate with team members, learners, and management.
• Critical thinking skills to understand root cause and craft viable solutions.
• Strong capability in facilitating discussions, setting priorities, and resolving conflicts effectively.
• Strong interpersonal and relationship building skills.
• Project management skills with the ability to manage schedules, deadlines, resources, budgets, and reports.
• Successful track record of strategy development and execution.
• Demonstrated skill in collaboration, teamwork, decision making and project management.
• Knowledge of adult learning best practices and internal consulting.

PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, and lift up to 25 lbs.

BENEFITS AND COMPENSATION:

The salary range for applicants in this position generally ranges between $99,222 and $124,027. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.