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Tariff Analyst

Consumers Energy
parental leave, paid time off, paid holidays, 401(k)
United States, Michigan, Jackson
1 Energy Plaza Dr (Show on map)
Feb 21, 2025

Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to One Energy Plaza located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).


General Summary of Job Responsibilities

The Tariff Analyst is responsible for configuration in the Company's billing system. Responsible for accounting requirements, configuration requirements, bill messages, bill print and accuracy of billing, collaborating with business partners, legal and enterprise-wide business leadership to ensure conformance with all rates, tariffs and regulatory requirements. Responsible for supporting configuration of standard and moderately complex billing requirements while ensuring accurate bills with consistent tariff application.

The Tariff Analyst will play a key role in overseeing the Company's gas and electric tariffs. This position involves supporting the development and modification of tariff language for regulatory proceedings with the Michigan Public Service Commission.

Essential Duties and Responsibilities

  • Participate in assigned project teams and collaborates to identify potential issues or conflicts with SAP configuration. Opportunities to manage and lead may be available
  • Research moderately complex billing issues; includes customer complaints and billing issues
  • Support regulatory proceedings; review of tariff proposals for potential billing system conflicts, provide production invoices for audit requests, support the Rate Administration team with Staff and Intervenor Testimony review, PFD summary and final order summary
  • Independent review of production and/or audit simulation invoices following transport to production impacting rate configuration
  • Conduct moderately complex account set up; includes creation of standard work instructions to ensure consistency
  • Other duties as assigned or may be necessary

Knowledge/Skills/Abilities

  • Ability to analyze and interpret complex information, conduct research, and manage highly confidential and time sensitive matters
  • Demonstrate broad knowledge of regulatory laws and organizational structure, and possess skills and knowledge specifically applicable to the energy and utility industry
  • Ability to influence and build strong relationships
  • Ability to communicate to all levels of employees verbally and in writing
  • Skilled in SAP Front and Back Office (Business and Technical Master Data) and Business Intelligence
  • Billing configuration knowledge including billing schemas, rates, price keys, operands, rate types and rate determinants
  • Ability to effectively manage multiple priorities, tasks and assignments
  • Technical writing skills

Education/Experience

  • Bachelor's degree in business, political science, finance, legal, or engineering-related discipline with two (2) or more years of experience in rates, billing, customer service, and/or auditing with strong utility background. Experience creating reports, learning new technology, change management and/or data analysis required

    • [OR]Associate's degreein business, political science, finance, legal, or engineering-related discipline with four (4) or more years of experience in rates, billing, customer service, and/or auditing with strong utility background. Experience creating reports, learning new technology, change management and/or data analysis required
    • [OR]High School Diploma/GED with six (6) or more years of experience in rates, billing, customer service, and/or auditing with strong utility background. Experience creating reports, learning new technology, change management and/or data analysis required



Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:



  • Competitive compensation packages
  • Medical, Dental and Vision
  • 401k with company match
  • Paid parental leave
  • Up to 13 paid Holidays
  • Paid time off
  • Educational Assistance Program


Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.


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