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Sr. Manager, Human Resources COE

Heritage-Crystal Clean
United States, Illinois, Hoffman Estates
Feb 22, 2025

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.

Job Purpose:

The Human Resource Senior Manager, Center of Excellence (HR Sr Mgr, COEs), will lead the HR subfunctions of Talent Acquisition, Total Rewards (Compensation and Benefits), HR Information Systems (HRIS), Payroll and Training & Development. This role will manage the full employee lifecycle, change management and communications. Furthermore, this role will guide and support the team on recruiting, selecting, onboarding and retaining good talent, benefits management, HRIS management of ADP, employee and manager development, performance management, compensation structure and overall training needs for the organization.

Essential Duties and Responsibilities:

  • Manages all Centers of Excellence (COEs) HR subfunctions and collaborates with each HR subfunction leader to establish best practices for employee lifecycle: recruiting, onboarding, benefits, goal setting, performance reviews, compensation, employee engagement and development, succession planning, offboarding, etc.
  • Knows what good looks likes for every HR subfunction, establishes best practices for HR subfunctions and influences accordingly with leadership at each location
  • Determines effective change management practices and leads the changes for each HR subfunction based on where the subfunction is in their HR-good-practices journey
  • Assists with recruiting for critical roles when needed of highly skilled people who fit into the company culture
  • Works with HR Director to establish and executive an effective Compensation strategy, structure and overall process
  • Helps to create guidelines and consistent practices around Leave of Absences (LOAs) and Worker compensation (WC) processes.
  • Assists the current team to review current payroll processes to ensure compliance across all 50 states, streamline, simplify where applicable.
  • Partners with HR Business Partners (HRBPs) to establish effective manager development processes
  • Creates Diversity Equity and Inclusion (DE&I) metrics and establishes a plan to execute successfully to ensure employee engagement and culture of inclusion
  • Partners with HR Director, executive team and HR peers
  • Operates within the core values of respect and care for others.
  • Other reasonable duties as assigned

Skills and Work Experience Requirements:

  • Ten (10) plus years' experience in Human Resources; experience in service industry preferred
  • Executive presence and ability to present insights and data in a compelling way to influence decision-making
  • Strong analytical, organizational, and problem-solving skills; attention to detail essential
  • Strong change management and communication skills, both written and verbal communication skills
  • Excellent interpersonal and conflict resolution skills, able to foster teamwork, establish and build trusting relationships, proven experience leading teams
  • Thorough knowledge of employment-related laws and regulations
  • Demonstrated success with conducting effective investigations to successfully resolve matters
  • Time management and ability to work on multiple projects simultaneously
  • Proficient computer skills with Microsoft Office suite and knowledge of HRIS system (ADP Lyric)

Education:

  • Bachelor's degree in Human Resources, Business Administration or related field required, Master's degree preferred
  • SHRM-CP or SHRM-SCP or similar strongly preferred

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

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