Hardware & Data Center Specialist, Department of Computer Science
 The University of Texas at Austin | |
retirement plan
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 United States, Texas, Austin | |
| 101 East 27th Street (Show on map) | |
 Feb 22, 2025 | |
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Job Posting Title: Hardware & Data Center Specialist, Department of Computer Science---- Hiring Department: Department of Computer Science---- Position Open To: All Applicants---- Weekly Scheduled Hours: 40---- FLSA Status: Exempt---- Earliest Start Date: Mar 01, 2025---- Position Duration: Expected to Continue---- Location: UT MAIN CAMPUS---- Job Details: General Notes Must be eligible to work in the United States on a full time basis for any employer. Purpose The Hardware & Data Center Specialist is responsible for the physical infrastructure and hardware needs within our data centers, machine rooms, instructional spaces, and research facilities. This role covers racking and stacking IT equipment (servers, networking devices, storage solutions), performing cable management, balancing three-phase power, and diagnosing/troubleshooting a wide range of hardware issues (including data center equipment, desktops, laptops, and specialized electronics). Additionally, the Specialist provides support for printer repair/maintenance, basic facilities issues, equipment design and prototyping, vendor collaboration, fleet vehicle operation/upkeep, and monitoring and maintenance of CRAC units (chilled water) and UPS battery backup/power conditioning equipment. An ideal candidate has strong analytical and problem-solving skills, hands-on technical capabilities, and the ability to manage multiple projects while maintaining detailed documentation. Responsibilities Data Center Infrastructure:
Hardware Maintenance & Troubleshooting:
Facilities & Basic Infrastructure Support:
Printer Repair & Maintenance:
Equipment Design & Prototyping:
Vendor & Project Consultation:
Administrative & Other Duties:
Education & Experience: High school diploma or equivalent. Minimum of 2 years of professional experience in hardware installation, maintenance, or data center operations. Technical Skills: Proficiency with racking/stacking server/network equipment and advanced cable management. Proven ability to troubleshoot hardware issues on desktops, laptops, and specialized electronic devices. Experience balancing three-phase power and understanding electrical load management. Basic soldering skills for electronic repairs. Familiarity with printer diagnostics and maintenance. Knowledge of or experience with CRAC units (chilled water systems) and UPS/power conditioning. Driving & Vehicle Maintenance: Valid driver's license and a clean driving record. Ability to operate and perform basic maintenance checks on fleet vehicles (truck and electric GEM car). Communication & Collaboration: Strong verbal and written communication skills, including documentation and vendor correspondence. Ability to work both independently and as part of a technical team. Problem-Solving & Organization: Demonstrated attention to detail, with strong organizational skills to manage multiple projects. Proven aptitude for critical thinking and timely resolution of technical issues. Availability: Willingness to provide after-hours or on-call emergency support. Relevant education and experience may be substituted as appropriate. Preferred QualificationsEducation: Associate's or Bachelor's degree in Computer Science, Electrical Engineering, or related field. Certifications: Relevant industry certifications such as CompTIA A+, Network+, or DCIM (Data Center Infrastructure Management). Experience: Familiarity with advanced data center design principles (cooling, cabling standards such as TIA/EIA, capacity planning). Hands-on experience with high-density data centers or large-scale hardware deployments. Technical Expertise: Exposure to virtualization technologies, server operating systems (Linux, Windows Server), or hardware monitoring tools. Experience with scripting or automation (for example, Python or PowerShell) for repetitive tasks. Soft Skills: Track record of vendor management and procurement. Strong customer service orientation and ability to manage support tickets with prompt follow-up Driving RequiredThis job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing). Salary Range$75,000+ depending on qualifications Working Conditions
Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. | |