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Quality Manager

Trex Company
vision insurance, paid holidays, tuition reimbursement, 401(k), employee discount
United States, Virginia, Winchester
Feb 22, 2025
Description

When you work at Trex, you're helping to grow and enhance a true original. You join a company that boldly launched an entire industry ... and still leads the way.

We are looking for a Quality Manager to lead the charge of driving quality excellence at one of our largest manufacturing sites. As a Trex Quality Manager, you'll focus on building robust, scalable quality systems, fostering a proactive quality culture, and aligning quality initiatives with broader business goals. You'll ensure that both products and processes consistently exceed Trex's high standards while positioning operations for long-term success and growth. This role is key member of our Manufacturing team.

Our team is guided by five beliefs: 1. We put people first; 2. We all operate on the same page; 3. We own it; 4. We are always tuned for success; and 5. We make dynamic decisions. It's how we started, and how we continue to lead the industry-finding intersections of opportunity and hard work, digging in, and digging deep. The result is progress, both for the company and for the people building their careers here. If you are values driven and share our beliefs, if you are willing to hold yourself and others accountable to the highest standards, then Trex is a place you can call home.

RESPONSIBILITIES



  • Strategic Quality Leadership


    • Develop and implement comprehensive quality systems (TQMS) that support long-term manufacturing goals and maximize customer satisfaction.
    • Lead the cultural shift from "Inspect & Reject" to "Predict & Prevent", embedding quality thinking at every level of the organization.
    • Drive strategic initiatives that align quality objectives with business growth, product innovation, and operational excellence.
    • Foster a proactive, quality-first culture focused on continuous improvement and customer-centric thinking.


  • Systems & Process Optimization

    • Build and maintain scalable quality management systems using SPC methodologies to monitor, evaluate, and control product and process quality in real-time.
    • Oversee systems addressing customer concerns, corrective actions (internal and supplier), nonconforming materials, and root cause analysis (8D process).
    • Lead plant-wide audits to ensure compliance with Trex quality standards, and drive continuous improvements based on findings.
    • Engage the organization in Layered Process Audits (LPA) and outgoing quality audits for immediate feedback and corrective actions.
    • Harmonize claim language between the Consumer Call Center, QA, and Manufacturing teams to ensure consistency and clarity.


  • Continuous Improvement & Problem Solving

    • Champion continuous improvement initiatives to reduce defects, enhance product consistency, and improve overall process efficiency.
    • Identify key improvement areas, prioritize actions based on data, and lead cross-functional teams to implement sustainable solutions.
    • Utilize Lean, Six Sigma, and other structured problem-solving tools to drive measurable improvements in product and process quality.


  • Data-Driven Decision Making

    • Establish and monitor Key Performance Indicators (KPIs) to evaluate quality system effectiveness and guide strategic decisions.
    • Analyze complex data sets to identify trends, inform process improvements, and present actionable insights to plant leadership.
    • Relate consumer-critical product attributes to manufacturable parameters to improve consistency and reduce variability.
    • Calculate and report the true Cost of Poor Quality (COPQ) and maintain a quality KPI scorecard for the plant.
    • Explore and implement new technologies like AR, VR, and AI to optimize quality systems and processes.


  • Collaboration & Influence


    • Partner with Engineering, R&D, Continuous Improvement, and Supply Chain to integrate quality into product development and manufacturing processes.
    • Collaborate with Purchasing to improve supplier quality and strengthen the supply chain.
    • Act as a quality subject matter expert, guiding and influencing cross-functional teams toward quality-driven decision-making.
    • Engage directly with customers and field teams to stay attuned to the Voice of the Customer (VOC).
    • Benchmark competitors to ensure Trex maintains a performance leadership position within the industry.


  • Documentation & Compliance

    • Maintain and audit quality documentation and procedures in accordance with Trex Quality Management System (TQMS) and relevant regulatory standards.
    • Lead and support change management activities, ensuring smooth transitions with a focus on maintaining and improving quality outcomes.




Direct Reports: Up to 60 direct reports.

Job Location: Winchester, VA, United States

Position Type: Full-Time Onsite

EXPERIENCE

Required:



  • Bachelor's degree in engineering or related field.
  • Minimum of 6 years' experience in quality with at least 3 years in management within a manufacturing environment.
  • Strong background in building and scaling complex quality systems.
  • Expertise in quality management tools (APQP, 8D, A3, SPC, PPAP, etc.) and data-driven problem-solving.
  • Proven ability to lead cross-functional teams, drive strategic initiatives, and influence at all organizational levels.


Preferred:



  • Six Sigma Green Belt or Black Belt certification.



BASE SALARY RANGE: $90,000-$120,000 annually

The salary range provided serves as a general guideline for potential compensation for this position. It reflects the base salary and does not account for other benefits or additional compensation opportunities that may apply. This role is also eligible for further compensation through an annual/sales bonus, in addition to the base salary.

At Trex, individual base salaries are determined based on various factors, including relevant skills, qualifications, experience, and geographic location. We are committed to maintaining pay equity and consider the internal equity of our existing team members when finalizing compensation offers. In addition to competitive pay, Trex offers a comprehensive benefits package, which is detailed below.

BENEFITS & PERKS

We believe that effort should be rewarded. We take care of you so you can take care of yours. Here are some of the perks beyond the paycheck:



  • Time Off - We'll give you paid holidays and paid vacation.
  • Health, Dental and Vision Insurance - Choose from a variety of options. We'll cover a generous share of the cost. Plus, you can earn lower rates through our wellness program.
  • 401(k) With Company Match - Save for your retirement and we'll match it dollar for dollar.
  • Tuition Reimbursement - We're all about lifting each other to the next level. When you're ready to get the degree, we'll pick up part of the tab.
  • Training and Education - We offer dozens of options to boost your performance - online, on-site and nearby.
  • Stock Purchase Program - Invest in Trex at a discounted price.
  • Employee Discount Program - When you make the World's No. 1 Decking Brand, you'll probably want to enjoy the finished product yourself. We'll give you a discount.



WHO WE ARE

Over 30 years ago, our founders created the world's first high-performance, low-maintenance composite decking and outdoor living products. That entrepreneurial spirit still drives us today as we continue to redefine our industry and lead the way for what's next in outdoor living. Today, Trex is the world's #1 brand of sustainably made, wood-alternative decking and deck railing - all proudly manufactured in the U.S.A. As a publicly traded company [NYSE: TREX], we take pride in being the largest recycler of plastic film in the country and caring for the communities and the planet where we live. We nurture meaningful connections, from local engagement and investment to eco-friendly products and sustainable manufacturing processes.

Everything we do is grounded in our values and guided by our beliefs. We are looking for candidates who embody our core values:



  • Do the Right Thing
  • Act with Boldness and Authenticity
  • Drive Sustainability
  • Innovate and Adapt



At Trex, you'll become part of a diverse yet unified team who sustain the trailblazing spirit and strengths that made Trex the industry leader-learning, adapting, solving and succeeding. We welcome new ideas and fresh perspectives, and we encourage you to bring your best to help us shape the future of Trex.

Being a leader means persevering even when there's not a road map; embracing groundbreaking as a way of life. We encourage multiple perspectives and welcome diverse people who problem-solve, adapt and innovate-always with a firm foundation in safety and integrity.

CAREER ADVANCEMENT

At Trex, you can take pride in craftsmanship. There's an art and a science to what we do, and we never stop working to refine and improve. That means no matter how long you've been with Trex, you have ongoing opportunities to grow your expertise-enhancing your career, your team, and our shared efforts. You will help shape our future.

EEO

Trex is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment for all employees and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.

E-VERIFY

Trex participates in E-Verify to confirm the employment eligibility of all hired employees. E-Verify is a web-based system operated by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) that allows employers to electronically verify the employment eligibility of their employees. For more information, please visit www.dhs.gov/E-Verify.

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