Assistant Outlets Manager

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the citys most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality.

Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2024 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Join our family of team members to be a part of a dynamic work culture and enjoy these amazing at work perks:

• Competitive wages

• Paid vacation after 6 months of employment

• Paid sick time and holiday pay

• Health & well-being benefits after 60 days of employment

• 401(k) with employer matching

• Free onsite parking and discounted bus passes

• Complimentary meals

• Discounted hotel stays

• Career development programs and tuition reimbursement

• Community volunteer opportunities

This position is responsible for assisting with the overall management of the respective restaurant, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guests expectations and hotel standards and is delivered in a friendly and professional manner.

Job Specifics

• Greets and seats guests as needed and ensure total guest satisfaction

• Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies

• Provides floor coverage as needed

• Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary

• Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies

• Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management

• Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales

• Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation

• Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required

• Directs staff towards the goals of the Loews Corporation as defined by management

• Ensures proper handling of guest checks and payment transactions

• Intercedes and/or fills in for employees should need occur

• Trains or supervises the training of all department employees

• Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance

• Is polite, friendly, and helpful to the guests, management and fellow employees

• Attends all appropriate hotel meetings and training sessions

• Maintains cleanliness and excellent condition of equipment and work area

• Executes emergency procedures in accordance with hotel standards

• Complies with safety regulations and procedures

• Complies with hotel policies and rules

• Recycles whenever possible

• Remains current with hotel information and changes

• Complies with hotel uniform and grooming standards

• Other duties as assigned

• TABC permit, or ability to obtain a valid TABC permit