Medical Services Coordinator

Illinois CancerCare is seeking Medical Office Assistant - Physician Desk, also known as "Desk MOA", and "Medical Services Coordinator" to work full-time at the Peoria clinic. This position is responsible for assisting providers and nursing staff in clerical duties related to patient care.

Hiring Pay Range: $16.00-$24.00 per hour

Pay is based on several factors including but not limited to education, work experience, etc. As of the date of this posting, in addition to your salary, Illinois CancerCare offers the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, travel stipend (if applicable), and employee paid critical illness and accident insurance.

• Complete, process and verify for accuracy any forms, letters or other patient-initiated documents in accordance with established procedures. Create and send patient correspondence as needed including distribution of sympathy cards to patients as needed.
• Order, consent, track and scan results for Foundation Medicine & Molecular testing.
• Maintain files and records in a confidential manner and adhere to all HIPAA regulations.
• Answer telephones, receive and send faxes, record messages in the EMR and provide routine information to RN and providers as needed.
• Assist RN staff in addressing QCLs and gathering information as needed.
• Coordinate referrals with external facilities. (i.e. blood transfusions, hydrations, oxygen, hospice, home health, patient supplies and medical equipment) Scan, organize and provide paperwork for Medical Marijuana to providers.
• Assist in administrative functions as directed by RN or provider.
• Perform all other duties as requested.

SPECIAL PHYSICAL REQUIREMENTS

• Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
• Requires sitting at desk for extensive periods of time.
• Occasionally lifts and carries items weighing up to 25 pounds.
• Requires working under stressful conditions or working irregular hours.
• Requires some exposure to communicable diseases or bodily fluids.
• Requires occasional bending, reaching, squatting, stooping.

SAFETY CONSIDERATIONS/TYPICAL WORKING CONDITIONS

• The employee has limited exposure to toxic substance and is expected to be familiar with the dangers and proper handling of such.
• The employee is exposed to communicable diseases and other conditions common to the clinical environment.
• Safety policies and good health practices are to be understood and observed.
• Work is performed in an office environment with frequent contact with staff and patients.
• Work may be repetitious, and in a high-stress environment.
• Contact may involve dealing with angry and/or upset people.

High School Diploma or GED.

Three (3) years of experience in a clinical medical office.

Certified Medical Assistant "CMA" or Certified Nurse's Assistant "CNA" preferred.