Simulation Operations Specialist, College of Nursing (Gilbert, AZ)

The College of Nursing invites applications for the position of Simulation Operations Specialist. This position collaborates with the Simulation Innovations and Mentoring Services team to design, develop, implement, and maintain technology solutions to support the educational, operational, and research needs of the nursing simulation centers. The Simulation Operations Specialist provides expertise in technology strategy, policies, plans, architecture, deployment, and maintenance of simulation center applications, simulation systems, and hardware infrastructure to ensure secure, reliable, and effective learning experiences. Additionally, they support end-user services, including training and technical assistance, to optimize the integration of advanced simulation technologies in clinical education.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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Simulation Center
Operations and Management

• In collaboration
  with other members of the Simulation Team and under the direction of the
  Simulation Director, coordinate simulation center activities, manage resources,
  and optimize session planning through advanced scheduling and simulation
  management platforms (such as Elevate Healthcare Learning Space).
• Oversee day-to-day
  operations of extended reality (XR) equipment, patient simulators, task
  trainers, and multimedia peripherals, including setup, configuration, and
  tear-down.
• Maintain and
  administer center management systems for recording, data collection,
  permissions, scheduling, event oversight, and AV coordination.
• Establish and uphold policies and procedures for simulation equipment
  use, security, and maintenance, collaborating with UITS on network management,
  security, and disaster recovery.

Technical Support
and Equipment Maintenance

• Perform routine maintenance, audits, and
  troubleshooting for patient simulators, XR devices, AV systems, and associated
  multimedia peripherals.
• Develop and execute
  preventative maintenance plans, including emergency repairs and coordination
  with vendors for repairs, upgrades, and loaner equipment.
• Control patient simulators during training
  sessions, providing technical assistance to facilitators and learners.
• Manage hardware/software upgrades, version control, compatibility, and
  security for all simulation equipment.

Simulation Team and
Learner Support

• Support simulation
  team, nursing faculty, and students by providing orientations, technical
  guidance, and specialized training in simulation technologies.
• Collaborate with
  simulation and instructional design teams to maximize the use of simulation
  technology in curricula and research, creating innovative approaches and
  authentic learning experiences.

AV and Multimedia
Support

• Provide
  comprehensive AV support, managing live streaming, recording, video production,
  and multimedia system integration.
• Partner with AV
  service providers for system tuning, repairs, and enhancements, ensuring
  optimal performance and readiness for simulation activities.
• Oversee XR devices,
  ensuring VR and AR equipment is updated and fully functional.

Research and
Development

• Conduct research and evaluate advancements in
  medical simulation technologies, XR applications, and educational tools,
  recommending upgrades and new technology.
• Develop and program
  complex simulation scenarios, including configuring manikins and standardized
  patient protocols.
• Maintain a knowledge base of simulation
  technologies and document best practices for equipment use, troubleshooting,
  and integration.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 5 years of relevant work experience, or equivalent combination of education and work experience.

• Certified Healthcare Simulation Operations Specialists (CHSOS).
• Master's degree in computer sciences or related field.
• Working knowledge of current human patient simulators and simulation/audiovisual platforms, including Laerdal, and Elevate Healthcare.
• One year of experience in simulation operation/education/training, preferably with human patient simulator platforms and audiovisual equipment/operating software.
• Experience providing technical support in networking, computer hardware, or software.
• Experience in academic medicine, research, health sciences environment, or higher education.