Network Engineer

The Network Engineer IC3 will contribute to a team responsible for the operations of the Laboratory's Enterprise Networks. The successful candidate will assist in the day-to-day support and maintenance of production routers, switches, firewalls and other networking devices in use at the Laboratory. This position requires someone with a high degree of troubleshooting and analytical skills to quickly diagnose and resolve network issues.

Responsible for network backbone to edge equipment to include but not limited to operating, configuring, upgrading and maintaining routers, switches, firewalls, Application Delivery Controllers, Network Access Control appliances, WiFi controllers and SSL/VPN systems.(Juniper MX, EX; Palo Alto; F5; Aruba ClearPass and WiFi) Responsible for maintaining documentation of related network implementations and update changes.Review, plan, evaluate and troubleshoot network systems, and recommend improvements to the network.

Provide second level support resolving Help Desk tickets assigned to the Network Communications Services team.

Provide network project support to internal teams with the implementation of enterprise and operational service upgrades and new initiatives.

Provide network consulting and support to the research community.

This position is under supervision of the Network Operations Team Lead.

This position will maintain frequent contact with internal department and/or Laboratory user community as well as external vendors to maintain communications related to problem resolution, systems upgrades, services and product research.

• In-depth knowledge and experience with Juniper routing and switching technology.
• In-depth knowledge and experience with Juniper and Palo Alto firewalls.
• In-depth knowledge and experience with F5 Application Delivery Controllers.
• In-depth knowledge and experience with WiFi technology, preferably Aruba Wireless and ClearPass.
• Python, Ansible, Puppet experience a plus.
• Basic understanding TCP/IP, DNS, DHCP, SNMP, OSPF, and BGP protocols.
• Ability to work analytically in a problem-solving environment.
• Excellent customer service skills (verbal and written).
• Ability to learn new technologies and disciplines quickly.

Ability to work in a fast-paced team environment with proven ability to work effectively with others, handles multiple tasks simultaneously, and prioritizes to meet deadlines.

• Bachelor's Degree in Computer Science, Information Systems, Engineering, or other related scientific or technical discipline.
• Security+ Certification
• ITIL v3 Foundations Certification
• Knowledge of DoD networks and NIST security controls

5 - 8 years of experience of technical IT experience supporting enterprise networks

Other Qualifications:

Ability to obtain and maintain a security clearance.

Relies on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.

This role requires participation in an on-call schedule as well as a certain degree of flexibility as some work (planned/unplanned) must be done outside of major production hours during pre-scheduled maintenance windows.

This position requires an individual with excellent communication (both oral and written) and organizational skills. The individual must be able to work in a fast-paced environment at times with minimal supervision and execute project and administrative tasks with a high degree of quality, while following existing processes and establishing new operational procedures and best practices where necessary. Additionally, the position requires the ability to work with members of other teams and staff to all necessary department and organizational goals.