Exception Item Specialist

Job Summary and Scope of Responsibility: Perform research and process transactions related to resolving exception items.

Essential Functions: With or without reasonable accommodation must be able to perform all essential job functions as described below.

• Serve as the bank's initial point of contact for exception items.
• Evaluate the cause of rejected deposit account transactions and determine appropriate actions to resolve.
• Review "stop pay journal" report to identify stop pay matches and process accordingly.
• Process large return notifications on Fedline, as required by banking regulations.
• Finalize NSF "support decision" processing.
• Research and process transactions on open items report.
• Identify the daily clearing entries for the PCBB account. Inform Accounting Department of items to be cleared.
• Identify foreign item transactions processed prior day at branches. Request the checks immediately and process each as required, on the Wells Fargo Teller Currency website.
• Monitor redeemed savings bonds and process, as needed. Validate interest paid.
• Print and review daily assigned general ledger reports. Research and identify action necessary to resolve general ledger clearing accounts balances.

Minimum Qualifications to Perform Essential Functions
Knowledge, Skills and Abilities:

• Basic knowledge of banking concepts and processes.
• Basic math skills (addition, subtraction, multiplication and division).
• Good judgment, decision-making and problem-solving skills.
• Aptitude for detail, accuracy and organization.
• Aptitude for transaction research, analysis and evaluation.
• Professional and service-oriented demeanor and verbal communication skills.
• Effective written communication skills.
• Computer proficiency, including internet browsers and Microsoft Office Suite products.
• Ability to perform essential job functions under general supervision.
• Proficiency at speaking, reading and writing English.

Experience and/or Education:

• Six months of related bank experience.
• One year of experience performing "back office" deposit account activities, preferred.

Excellent benefits package for eligible employees and their families. Competitive salary BOE in the range of $21.71 - $33.08 Hourly.

Equal Employment Opportunity Employer/Veterans/Disabled.