Digital Account Manager

Clarivate Analytics US LLC
United States, Michigan, Ann Arbor
Feb 26, 2025
As a Digital Account Manager, you will generate new business with a focus on Medtech customers across North America and work with senior sales leaders, helping them manage the sales process from start to finish! You will achieve sales targets by developing and maintaining strong customer relationships, driving account growth, and ensuring customer satisfaction. In addition, understanding and interpreting customer needs and presenting them with compelling solutions to their problems. Overseeing customer portfolios, developing account strategies, and collaborating with internal teams. About You- experience, education, skills Bachelor's Degree or equivalent Minimum 3-5 years experience including cold calling to customers What you will be doing in this role... Achieve sales goals by meeting targets and proactively identifying opportunities for upselling. Provide accurate sales forecasts to management through consistent communication and reporting as required by leadership Collaborate effectively with customers and potential leads, adhering to the established sales cycle and processes. Understand customer needs and present compelling solutions to their problems. Manage customer opportunities through the sales cycle from identifying needs, through solution development and presentation, to quoting, negotiating, and closing the sale. Continuously build knowledge of Clarivate products and services to effectively position our solutions. Actively engage in meetings and events, sharing insights on customers, products, and sales with the broader team. Maintain meeting volumes as established by Sales Management to ensure consistent engagement and productivity. Identify and target potential contacts within existing customers to expand business opportunities. About the Team We approach our work with a positive attitude, enthusiasm, and skill. Clarivate's present growth provides for a variety of opportunities for personal achievement and career advancement in a fast paced and flexible hybrid environment. Hours of Work This is a hybrid position which is performed near any of our US or Toronto offices Continental U.S. Core business hours At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.