Broker Relations Account Manager

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Participates in development, implementation, and management of business alliances and partnerships with Field Marketing Organizations, down-stream GA & SGA broker agencies, and independent broker agents.
• Maintains ongoing contact with key broker group managers, broker agents, and VNS Health Plans leadership to ensure sales strategies are aligned with business growth objectives.
• Gains thorough understanding of broker agent business needs, objectives, and processes to provide value through deliverance of high-level process management and implementation of best practices.
• Marketing event development & execution for contracted FMOs and down-stream broker agencies to increase broker channel sales.
• Provides general administrative support to broker agents and assist with day-to-day operations related to selling Medicare plans, such as running eligibility of prospects.
• Troubleshoots potential issues with broker agents; research issues and provides solutions.
• Analyzes broker performance trends to identify areas of opportunity to increase productivity.
• Reviews onboarding broker agent documentation to recommend approval or denial of VNS Health plan appointments.
• Serves as point-person to broker partners ensuring all required appointment documentation & certifications are complete and current.
• Participates in special projects, performs other related duties as assigned, such as data entry, preparation of marketing materials, and event exhibition.
• Participates in special projects and performs other duties as assigned.

Licenses and Certifications:

• NYS Health Insurance license required

Education:

• Associate's Degree in Business, Health Administration, Health Policy, Marketing/Sales, or equivalent experience required

Work Experience:

• Minimum 5 years' experience in health care, with a minimum three years within a managed care environment required
• Knowledge of State Medicaid and Federal Medicare regulations required
• Business planning and project planning skills required
• Strong analytical/quantitative, oral/written communication, presentation and PC skills required