Avient has embarked on a new company strategy that focuses on innovation of material science solutions. The methods and systems we use to generate demand must evolve to meet the needs of our strategy. Therefore, Avient is seeking a Director of Commercial Execution Optimization. This role will own the evolution and continuous improvement initiatives for Avient's complete go-to-market models, including the integration of all demand generation assets including sales teams, application engineering, marketing communications, lead management, and related systems, among others. This Director will lead a multi-layer organization that directly owns Marketing Communications, CRM, and lead management, as well as indirectly lead sales, marketing, and application engineering teams across various business verticals. Essential Functions
- Demand Generation Integration:
- Drive end-to-end integration of demand generation assets and strategies.
- Collaborate with cross-functional teams to align marketing campaigns with business objectives.
- Ensure consistent messaging and branding across all demand generation activities.
- Monitor and analyze the effectiveness of demand generation efforts and adjust strategies as needed.
- Application Translation and Key Account Management:
- Ensure effective application translation and 'one-Avient' key account management.
- Develop and implement strategies to enhance customer engagement and satisfaction.
- Work closely with sales and product teams to understand customer needs and tailor solutions accordingly.
- Maintain strong relationships with key accounts and identify opportunities for growth.
- Customer Journey Mapping:
- Develop and implement a customer journey mapping tool.
- Analyze customer touchpoints and interactions to identify areas for improvement.
- Use insights from customer journey mapping to enhance the overall customer experience.
- Collaborate with digital and IT teams to integrate the tool with existing systems.
- Analytics-Driven Insights:
- Utilize analytics-driven insights to inform decision-making and strategy.
- Develop and maintain dashboards and reports to track key performance indicators (KPIs).
- Conduct regular analysis of market trends, customer behavior, and competitive landscape.
- Present findings and recommendations to senior leadership.
- Go-to-Market Model Design and Optimization:
- Design and optimize a go-to-market model and lead generation-to-close processes.
- Identify and implement best practices for lead generation, nurturing, and conversion.
- Collaborate with sales and marketing teams to ensure alignment and efficiency.
- Continuously evaluate and refine the go-to-market strategy to drive growth.
- Demand Generation Workforce and Customer Automation System:
- Oversee and optimize Avient's demand generation workforce.
- Ensure the effective use and integration of the CRM and customer interface systems.
- Develop strategies to enhance the efficiency and effectiveness of the customer automation system.
- Monitor and evaluate the performance of the CRM and customer interface, making improvements as necessary.
- Support Corporate Marketing Strategic Priorities:
- Build new businesses in high-growth segments by intersecting secular trends and our technologies.
- Enhance commercialization by acquiring new marketing and commercialization skills and developing processes and tools.
- Utilize digital tools to improve interactions and provide a more engaging and personalized customer experience.
- Council Leadership: Provide strategic guidance and support to the Commercial Execution Council to ensure the alignment of commercial strategies across all businesses and functions.
Education and Experience
- Bachelor's degree; MBA preferred.
- 10+ years of proven experience in a senior marketing or commercial role, with a focus on demand generation and CRM.
- Strong leadership skills with the ability to manage and inspire teams.
- Excellent analytical and strategic thinking abilities.
- Proficiency in digital marketing tools and CRM systems.
- Exceptional communication and interpersonal skills.
- Ability to work collaboratively across departments and with key stakeholders.
Environmental, Health, Safety, & Security (EHS&S) Requirements
- Avient integrates EHS&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EHS&S requirements. Additionally, employees and management are responsible for reporting all EHS&S incidents immediately to ensure we keep EHS&S a priority within the organization.
- Security includes physical security and cyber security.
Who We Are Avient Corporation provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include:
- Dyneema, the world's strongest fiber, enables unmatched levels of performance and protection for end-use applications, including ballistic personal protection, marine and sustainable infrastructure and outdoor sports
- Unique technologies that improve the recyclability of products and enable recycled content to be incorporated, thus advancing a more circular economy
- Light-weighting solutions that replace heavier traditional materials like metal, glass and wood, which can improve fuel efficiency in all modes of transportation and reduce carbon footprint
- Sustainable infrastructure solutions that increase energy efficiency, renewable energy, natural resource conservation and fiber optic / 5G network accessibility
Avient employs approximately 10,000 associates and is certified ACC Responsible Care, a founding member of the Alliance to End Plastic Waste and certified Great Place to Work. For more information, visit www.avient.com. Why Avient Avient Corporation is a world-class sustainable organization built on innovation, collaboration, and employee development. We are committed to providing a supportive and dynamic work environment where our diverse associates can grow and succeed, as well positively impacting our planet and the communities we serve. Our Great Place to Work culture, values, and benefits make Avient an employer of choice for top talent. At Avient, we believe diversity of ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person's qualifications, abilities, experience and performance. Avient Corporation is a drug free workplace. Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran's status, or other legally protected classification in accordance with applicable federal, state and local law. #LI-MM1 |
Avient Corporation
Feb 28, 2025