Collections Rep. - Onsite - West Valley City

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Utah, West Valley City
Mar 01, 2025
A WELL ESTABLISHED COLLECTIONS AGENCY WITHIN THE SALT LAKE CITY AREA IS HIRING FOR ENTRY LEVEL COLLECTIONS REPS WHO ARE INTERESTED IN LEARNING MORE ABOUT THE FIELD AND WANTING TO GAIN GOOD EXPERIENCE GOING FORWARD This is an Onsite/In-Person Role within West Valley City! Pay: $20/hr Schedule: Mon-Fri either 8-5 or 9-6 with a rotating Saturday twice a month Start Date: 2-Weeks post offer 3-4 Weeks of Training! Job Description: * Taking 20-30 inbound calls on a busy day, helping set up payment plans for members to pay down bills before they would need to get sent to further collections * After 90 days if there is no payment set up or paid down for a bill, it will automatically get sent to for you to handle. * The goal of this collections representative is to help with the early part of the billing process (whether that is taking full payments or it's setting up payment plans). * It is the softest form of "collections" it gets. * There will occasionally be outbound calls to customers who have bills due, but there will be more inbound calls than anything, and outbound calls are "warm" and only necessary when inbound calls slow down from a volume standpoint Additional Qualifications -Is comfortable using dual monitors and multi-tasking (talking up on the phone and taking notes in internal systems at the same time) -Needs to have strong attendance, and punctuality. -Express prides themselves in being customer service oriented and their willingness to work with their customers. Skills: Problem solving Career driven Multi-tasking Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in West Valley City,UT. Application Deadline This position is anticipated to close on Mar 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.