Relationship Manager

TEKsystems
$16.00 - $18.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Pennsylvania, Harrisburg
Mar 01, 2025
NOW HIRING FOR THE GOVERNMENT SECTOR IN HARRISBURG, PA!! **This is a hybrid role requiring 2 days in office per week** * * Position Purpose: This position will be responsible for assisting Relationship Managers with supporting the overall business relationship with each assigned existing and potential municipality and/or member. This position will assist in the management and coordination of current and new business development, pension plan contract management, client satisfaction, and dispute resolution. Description of Duties: * Assists with the maintenance of client paperwork, files, records, and documentation accurately and in compliance with standards and best practices. * Assists in coordinating client meetings, appointments, and follow-up as required. Helps prepare and distribute meeting agendas, minutes, and action items. * Acts as a point of contact for municipalities and/or members, assists with handling inquiries and resolving issues promptly, accurately, and professionally. * Contributes to the preparation of client communications, reports, and presentations as needed. * Collaborates with the Chief Programs Officer, Director of Client Relations, Relationship Managers, or other professional staff to ensure municipalities and/or members receive exceptional service and support. * Collaborates closely with the Chief Programs Officer, Director of Client Relations, Relationship Managers, or other professional staff to prepare various operational and activity reports. This entails the preparation of said reports in final and/or draft form and often requires the gathering of statistical or other information. * Compiles and analyzes data to identify trends, opportunities, and areas for improvement. * Assists in preparing regular and ad-hoc reports for municipalities, members, and internal stakeholders. Collaborates with the team to develop insights and recommendations based on data analysis. * Maintains knowledge of PMRS' base plan documents associated with defined benefit and cash balance plans as well as a working understanding of plan-specific adoption agreements that set forth specific provisions of each pension plan under management. Understands relevant functional and legal differences among IRS qualified retirement plans eligible for local government use, the key employer fiduciary obligations and plan administration responsibilities associated with PMRS-administered pension plans, and the specific information contained in PMRS' member-related statements and calculations. * Ensures compliance with regulatory requirements and internal policies related to pension administration. Assists in conducting risk assessments, audits, and compliance reviews. * Collaborates with the team to implement risk mitigation strategies and control measures. * Participates in training sessions and workshops to enhance knowledge of pension administration services. * Assists in onboarding new team members and provides ongoing support and guidance. Contributes to the development of training materials and resources for internal use. * Participates in special projects as assigned by the Chief Programs Officer, Director of Client Relations, Relationship Managers, or other professional staff. * Represents the Pennsylvania Municipal Retirement System in meetings and performs and/or coordinates various administrative functions and other related duties as assigned. Additional Skills & Qualifications * High School Diploma or Equivalent is required * Ideal candidates will possess 1-3 years of administrative and clerical experience * Excellent communication and organizational skills * Experience with Microsoft Word and Excel * Work is 40 hours per week and an hybrid schedule (2 days in office, 3 days remote). * Initial interview is virtual via Teams and follow up is on site. Pay and Benefits The pay range for this position is $16.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Harrisburg,PA. Application Deadline This position is anticipated to close on Mar 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.