Loan Documentation Specialist

TEKsystems
$19.54 / hr
life insurance, sick time, 401(k), retirement plan
United States, Iowa, Des Moines
Mar 01, 2025
We are hiring for loan documentation specialist located in Des Moines, Iowa. This would be a fully onsite opportunity great for new graduates or individuals with at least 2 years of customer service in a professional or retail environment. Job Summary: We are seeking a dedicated Loan Documentation Support Specialist to join our team. The successful candidate will proactively identify opportunities to enhance processes and perform moderately complex transactional support tasks. This role requires interaction with client personnel to provide a range of information and support. The candidate will receive direction from a supervisor and escalate non-routine questions as necessary. There will be no phone work associated with this role. Key Responsibilities: * Proactively seek and implement process improvements in loan documentation support. * Perform moderately complex transactional support tasks with accuracy and efficiency. * Interact with client personnel to provide information and address inquiries. * Escalate non-routine questions and issues to the supervisor for resolution. * Collaborate with team members to ensure seamless operations and client satisfaction. Required Qualifications: * Minimum of 2 years of experience in Customer Service, Loan Administration, Collections, or Sales, or equivalent experience. * Mortgage experience is preferred but not needed. * Strong communication and interpersonal skills. * Ability to work independently and as part of a team. * Detail-oriented with excellent organizational skills. * Proficiency in relevant software applications. Pay and Benefits The pay range for this position is $19.54 - $19.54/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Des Moines,IA. Application Deadline This position is anticipated to close on Mar 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.