Billing Service Specialist

Manage and educate accounts that are considered billing top-offenders with Missing Information and valid - ABN rates. Recover account Missing Information for records in BIP >30 days old.

• Monthly client visits will be conducted as part of the job responsibilities.
• Accounts visits will be prioritized based on Missing Information/ABN status and geographic location
• Billing Service Representative will be responsible for communicating results of client education process on Missing Information and ABN improvements to the BU management teams.
• Coordinate with BU Sales Department any collaborative client visits that may be required.
• Provide training to new BU Sales Representatives during NEOP process.
• Manage and educate lab Operation and PSCs top-offenders on edit requirements for billing.

Required Work Experience:

2 - 4 years related experience

Preferred Work Experience:

N/A

Physical and Mental Requirements:

N/A

Knowledge:

N/A

Skills:

• Ability to develop and sustain good customer relations.
• Strong planning and organization skills.
• Ability to work independently.
• Strong problem solving skills.
• Excellent written and communication skills.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.