Auditor, Office of the Registrar

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Job Description

Essential Functions and Responsibilities:

• Responsible for quality assurance and quality improvement of the evaluation and data entry functions of the Student Records and Transcript Evaluation Department
• Perform audits to ensure compliance of University policies and procedures.
• Attends OTR departmental meetings to present findings.
• Present holistic trainings with the OTR staff
• Provide and conduct specific training(s) with the OTR group and/or individuals as needed.
• Suggest and advise upon corrective actions/policies as identified.
• Facilitates the communication of audit results through written reports and oral presentations to management.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Strong analytical, organizational, written/verbal communication, interpersonal, and relationship building skills.
• Experienced in individual and group training setting.
• Exhibits integrity, ethics, self-leadership and professionalism.
• Action oriented / Problem Solving skills
• Experienced in quantitative and qualitative analysis.
• Detail oriented
• Moderate to expert skill level with Microsoft Office Suite
• Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.
• Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.
• Accuracy: Draws on information garnered from careful cultivation of a broad knowledge of WGU's goals and processes; investigates beyond assumptions.
• Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
• Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
• Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.
• Initiative: Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.

Competencies:

Organizational Impact:

• Works to achieve operational targets within job areas that impact on the overall achievement of results for the job area.
• Work is limited in scope and typically task-related or less complex. Work is closely supervised.

Problem Solving & Decision Making:

• Responsible for employing minor changes in systems and processes to solve problems.
• Identifies, defines, and addresses problems that are not immediately evident but typically not complex. Issues generally are within the immediate job area and solved through prior experiences or standard procedures.

Communication & Influence:

• Collaborates with contacts typically within the job area to obtain information or provide explanations and interpretation.

Job Qualifications:

Minimum Qualifications:

• Bachelor's degree in a related field of study or equivalent
• Two (2) years auditing, training, or academic records experience

Preferred Qualifications:

• Versed in the application of professional auditing standards.
• Experience using a student information system (such as Banner/PeopleSoft), and document imaging system (such as OnBase/Kofax)

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Position & Application Details

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Opportunity Employer: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.