Inside Sales Representative

Tasks & Responsibilities:

• Process orders and assist with customers inquiries over the phone and via email.
• Support and develop relationships with Industrial MRO and OEM customers by providing product recommendations, sourcing solutions, and technical assistance.
• Assist in identifying customer needs, processing orders, and ensuring timely delivery of electrical components and supplies.
• Work closely with vendors and internal teams to offer competitive pricing, resolve issues, and maintain a high level of customer satisfaction.
• Record and enter orders into computer accurately and efficiently.
• Monitor and quickly communicate problem items and orders to customer.
• Communicate all items of importance to the internal team.
• Monitor and maintain calling, open order, back order, and trouble queues.
• Provide new and current customers with product information including pricing, delivery, inventory stocking, and/or back-order and availability.
• Establish sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing.
• Maintain, manage, and develop customer data bases.
• Assist with tender/proposals and work with external suppliers.
• Additional tasks and responsibilities as assigned by the branch manager including but not limited to warehouse and administrative functions.

Skills & Qualifications:

• 2+ years of sales and consumer goods experience
• High school diploma required
• Bachelor's degree or equivalent work experience
• Proficient with computer skills including Microsoft Office
• Articulate and well organized
• Excellent time management and strong organizational skills
• Driven to succeed, motivated by rewards and incentives
• Must have excellent communication and customer service skills
• Phone skills are critical: (no phone fear!) must be well-spoken and willing to learn new product lines
• Can handle objection and adversity with ease and professionalism

Benefits:

At USESI, we believe that our benefits should make a difference-to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

• Medical, Dental, Vision, Rx coverage
• Paid Parental Leave
• TeleMedicine
• Matching 401(k)
• Company-paid Life Insurance + (AD&D)
• Supplemental Life Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of Voluntary Benefits including identity theft

USESI and its affiliates consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status. Qualified women and minorities are encouraged to apply.