New

Student Engagement Account Manager, Team Lead

Macmillan Learning
paid time off, paid holidays, sick time, 401(k)
United States, Texas, Austin
211 East 7th Street (Show on map)
Mar 08, 2025
Description At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you! Macmillan Learning is seeking an energetic candidate who brings enthusiasm and vitality to our Student Engagement Account Manager, Team Lead role. The Team Lead for the Student Engagement Account Managers is responsible for supporting efforts and initiatives of the Specialist Manager, selling iClicker, student retention solutions and institution based solutions, through course-level sales, within an assigned territory of two and four-year accounts. Primary responsibilities include working collaboratively with Enterprise Solution Specialists and Client Relationship specialists, initiating sales engagement with potential customers, generating leads for new business, managing pipeline, and providing demos and training to new and existing customers at the course level, helping to develop new markets. The focus is primarily on cultivating new takeaway customers. The Student Engagement Account Manager will occasionally travel to campus to conduct presentations, training sessions and events, as needed and in collaboration with the Enterprise Solutions Specialists, Client Relation Specialists and Macmillan Learning sales team. This role has managerial responsibilities. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We strongly encourage and welcome applications from individuals of all backgrounds, including women and people of color, to apply for this role. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We believe in fostering a diverse and inclusive workplace, and we recognize that unique perspectives and experiences contribute to the strength of our team. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. We value your potential, and we are committed to providing a supportive and inclusive environment where all individuals can thrive and contribute their best. Responsibilities include, but are not limited to: Collaborate and communicate with Enterprise Solutions Specialist to generate leads, conduct account research, support customers and develop team-based sales strategies Provide ongoing research and feedback on classroom technology trends to stakeholders, including sales, marketing and product teams Serve as the expert for inside sales activities by mentoring, sharing best practices and providing feedback to the Specialist Manager Follow-up on closed/lost opportunities in Macmillan courses to promote standalone iClicker sales Required Qualifications: Bachelors Degree Minimum 2 years inside sales experience or equivalent experience with proven track record Leadership experience Ability to effectively communicate via phone and email and conduct virtual product demonstrations Strong interpersonal skills, energetic, and a positive attitude Preferred Qualifications: Enterprise sales experience SaaS sales experience Manager experience Salary: $60,000 - $70,000/year Exemption Status: Exempt Physical Requirements: Requires periods of close concentration, must be able to multitask, must lift 35 lbs. of books on sales calls, must be able to walk up to 2 miles a day on campus, must be able to sit/stand for long periods at conventions, must be able to concentrate in noisy/busy environment, and must be able to travel, including ability to drive for periods from 2 to 5 hours, depending upon the territory involved. A valid driver's license is required with daily travel within territory and frequent overnight trips. Attendance at national sales meetings and regional meetings is required (5 or more days). During the fall and spring selling seasons it is necessary to work more than 40 hours per week. During these seasons it is necessary to spend all day on campus and then complete paperwork, sampling, and expense reports in the evening. This position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming. Benefits Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. Competitive pay and bonus plan Generous Health Benefits (Medical, Dental, Vision) Contributions to your 401k retirement account through Fidelity Generous paid time off, sick time, floating holidays, and paid holidays (International Day for the Elimination of Racial Discrimination, Juneteenth, Indigenous People's Day, and more!) Employee Assistance Program, Education Assistance Program 100% employer-paid life and AD&D insurance And much more! Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit macmillanlearning.com or see us on Facebook, Twitter, LinkedIn or join our Macmillan Community. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany. We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. You can read more about our Diversity, Equity, & Inclusion initiatives here. The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education's guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.