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Remote

Business Operations Director, Senior

Infor
United States
Mar 08, 2025

Infor Global Advanced Services is seeking an operations professional to support its global team focused on delivering solutions using Infor's advanced technologies. The Director of Operations will manage business operations across the Advanced Services team, collaborating with global teams. This role involves driving outcomes through process standardization, automation, and working with operations professionals to support the full lifecycle process. The position also involves providing analytics and insights to the SVP of Global Advanced Services.

A Day in The Life Typically Includes:

  • Advise business leaders and support operational matters across the Advanced Services organization
  • Prepare and manage leadership presentations, business planning, and pipeline analysis
  • Conduct reporting and analysis to support reviews and track revenue, utilization, and margins
  • Collaborate with shared service centers for insightful reporting and process improvements
  • Support strategy execution, forecasts, budgets, and design of performance reports
  • Facilitate business reviews, deal reviews, and act as a liaison between departments
  • Represent Advanced Services in global initiatives and assist with acquisition integration

Basic Qualifications:

  • Experience managing priorities and meeting deadlines in a fast-paced environment
  • Experience researching issues, developing solutions, and delegating tasks as needed
  • Experience implementing process improvements and sharing best practices
  • Experience leading and planning process improvements, delivering incremental and transformational change
  • Experience linking strategic objectives to operational details across various business areas

Preferred Qualifications:

  • Bachelor's Degree in Business or other relevant field
  • Experience working in a Professional Services environment
  • Experience in accounting and revenue recognition practices in a software/services organization

US Remote (Dallas, TX and Alpharetta, GA)
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
At Infor we value your privacy that's why we created a policy that you can read here.

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