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IT Asset Management Administrator

TEKsystems
$25.00 - $35.00 / hr
life insurance, sick time, 401(k), retirement plan, relocation assistance
United States, Montana, Missoula
Mar 12, 2025
TEKsystems is seeking an IT Asset Management Administrator to support our client in Missoula, MT **This position requires residing in the Missoula, MT area. This is an on-site role 5 days per week. Potential relocation assistance may be available. This role is a W2 contract to hire. Candidates must be legally authorized to work in the US for any employer without sponsorship. No C2C sponsorship is available. Ideal candidates will have 3-5 years as a systems administrator or desktop engineering that has performed IT asset management and has interfaced with ServiceNow. JOB DESCRIPTION We are seeking an IT Asset Management Administrator with expertise in the ServiceNow Hardware Asset Management (HAM) module to manage IT hardware assets efficiently and ensure alignment with business, financial, and operational objectives. The ideal candidate will be responsible for configuring, tracking, and automating hardware asset lifecycle processes while maintaining data integrity and compliance with industry standards. QUALIFICATIONS Qualifications & Skills: Required: * 3-5 years of experience in Hardware Asset Management. * Systems Administration experience. * Expertise in hardware asset tracking, procurement workflows, and lifecycle automation. * Strong knowledge of ITIL best practices for asset management. * Proficiency in SQL queries and data extraction for hardware asset analysis. * Understanding of networking and hardware infrastructure for asset tracking. Preferred: * Experience with ServiceNow Performance Analytics, reports, and dashboards. * Hands-on experience with ServiceNow Discovery and CMDB integration or equivalent experience. * ServiceNow Certified Implementation Specialist - ITAM or relevant certifications. * Experience with RFID/barcode asset tagging and tracking technologies. * Familiarity with financial asset tracking, audits, and compliance standards (ISO 19770, NIST, etc.). * Knowledge of software asset management (SAM) in addition to hardware asset management. RESPONSIBILITIES Key Responsibilities: Hardware Asset Discovery & Tracking * Configure ServiceNow Discovery for automatic identification and tracking of IT hardware assets (servers, laptops, mobile devices, etc.) and integrate with the CMDB for real-time visibility. * Implement and manage asset tagging systems (RFID, barcode) to track assets throughout their lifecycle, ensuring accurate status updates (e.g., In Use, In Storage, Re-tired). Asset Configuration & Model Management * Establish and maintain asset models and categories in ServiceNow, tracking key hardware attributes such as make, model, serial number, and location. * Configure workflows for procurement, inventory management, maintenance, and decommissioning, ensuring alignment with organizational processes. Procurement and Asset Lifecycle Automation * Configure automated workflows for hardware procurement, tracking, warranty management, and asset retirement to streamline lifecycle processes. * Create and manage approval processes, asset transfers, and end-of-life management based on internal policies and industry best practices. ITIL Best Practices & Hardware Asset Management * Apply ITIL principles to hardware asset management, ensuring proper tracking, lifecycle management, and CMDB integration. * Maintain asset relationships and compliance with asset lifecycle processes, including purchase, maintenance, depreciation, and disposal. ServiceNow Reporting & Analytics * Utilize ServiceNow Performance Analytics, Reports, and Dashboards to monitor key hardware asset metrics such as utilization, depreciation, warranty expirations, and inventory status. * Design and generate custom reports and dashboards to provide real-time insights and improve decision-making. SQL & Data Querying * Write SQL queries to extract and analyze hardware asset data for reporting, financial audits, and lifecycle management. * Develop detailed, customized hardware asset reports in ServiceNow, tracking financials, conditions, and lifecycle stages. Networking & Hardware Infrastructure Knowledge * Understand networking basics and hardware components (e.g., servers, desktops, mobile devices) to ensure proper integration and tracking within ServiceNow. * Manage hybrid hardware environments (physical assets, virtualized systems, cloud resources) and their interaction within the asset management process. BENEFITS * Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Pay Rate: The actual pay rate range for this position is between $30.50-44.50/hr Depending on Experience. Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Missoula,MT. Application Deadline This position is anticipated to close on Mar 25, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.