AI Chatbot IT Internship (Summer 2025)

IT Internship, Employee Experience

Job description:

Are you passionate about technology and user experiences? We're looking for a talented IT Intern to join our dynamic team. This position offers a hands-on opportunity to design, implement, and enhance our IT tools and services, directly impacting how our employees interact with technology.

We at Juniper Networks are seeking continuing students who are interested in Sunnyvale, California Summer 2025 Internships.

Key Responsibilities:

* Collaborate on improving our AI-powered employee virtual assistant, ensuring it meets the needs of our diverse workforce.

* Review and create content, AI conversation interactions, and digital workflows.

* Participate in redesigning our IT Service Desk portal, focusing on user interface (UI) enhancements for seamless employee experience.

* Assist in developing and deploying IT solutions that streamline and improve internal processes.

* Conduct user research and gather feedback to refine and optimize IT tools and services continuously.

Successful candidates must:

• Be enrolled in a Bachelor's or Master's degree in Information Technology, Computer Science, MIS, or a related field, graduating in December 2025 or later.
• Good understanding of AI technologies and UI design principles
• Passionate about creating inclusive and engaging experiences for employees
• Proficiency in data analysis tools such as Excel, SQL, and data visualization software
• Excellent problem-solving skills and a proactive attitude

Preferred qualifications for this role include:

• Prior experience working on chatbot/GenAI projects showcasing your technical and analytical skills
• Prior experience working on application UI design projects focusing on user experience

Additional qualities of a successful candidate include:

• Analytical and problem-solving skills
• Demonstrated track record of taking initiative and being resourceful
• Ability to work collaboratively and solve problems
• Strong communication skills, especially written
• Leadership experience, whether formal or informal
• Enthusiasm!

Please note the following restrictions for this position:

• Relocation assistance is not offered
• Candidates for this role must possess authorization to work in the United States without need for current or future sponsorship.

In addition, you will join our comprehensive University Talent Program that fosters personal as well as professional growth, thoroughly preparing interns for the next step in their careers. Juniper internships are project-based, allowing interns to solve important problems, make lasting impacts on their teams, and contribute to the company's overall objectives. Interns are mentored by some of the most talented and skillful innovators in the industry; you will connect with transformative thought leaders who promote disruptive ideas in their field. You will also participate in constructive professional workshops, company-wide community service initiatives, and an executive speaker series. You'll build lasting friendships, expand your network, and connect with colleagues from around the world.

At Juniper Networks, you will not only have opportunities to build real-life, hands-on work experience - you'll also have the chance to learn from the best and lay the groundwork for a successful career.

Minimum Salary: $66,560

Maximum Salary:$120,750.55

The pay range for this position is expected to be between $66,560 and $120,750.55/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Juniper's pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.