Program Advisor / EAP Academic Integration Specialist

Position Number: 40079055

Payroll Title: Student Academic Advisor 2

Job Code: 004544

Job Open Date: 3/19/25

Application Review Begins: 4/7/25, open until filled

Department Code (Name): EAPC (EDUC ABROAD PROGRAM CAMPUS)

Percentage of Time: 100%

Union Code (Name): 99 (Non-Represented)

Employee Class (Appointment Type): Staff (Career)

FLSA Status: Non-Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: Grade 18

Pay Rate/Range: The budgeted hourly range that the University reasonably expects to pay for this position is $27.00 to $28.00/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full hourly range for this position is $25.77 to $43.58/year.

Work Location: Students Affairs and Administrative Services Building, Room 2201

Working Days and Hours: Mon-Fri; 8am-5pm

Benefits Eligibility: Full Benefits

Special Instructions: For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

The UCSB Education Abroad Program and UCSB Capital Internship Program (UC Washington Center / UC Sacramento) provide advising and outreach services to a large student population each year. The department sends more than 1,000 students overseas, receives approximately 300 international reciprocal exchange students, and supports reentry and cultural adjustment of returned students. UCSB EAP advises for 40+ countries offered by the University of California Education Abroad Program (UCEAP). In addition, the department provides advising, outreach and support for students interested in participating in the University of California Washington (UCDC) and the University of California Center in Sacramento (UCCS).

Benefits of Belonging:

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under the general supervision of the Associate Director and working in coordination with the EAP Director and team of regional advisors, the EAP Academic Integration Specialist and UC Washington Center/UC Sacramento Center Advisor works on course articulation efforts and encourages academic departments to integrate Education Abroad Program (EAP) study abroad coursework and the Capital Internship Program coursework into their major coursework. Advises students on studying abroad. Uses the UCEAP Course Catalog and UCEAP website to provide academic advisors with data that includes relevant study abroad program options, participation rates, course preapprovals (if any) and resources. Encourages academic departments to create course equivalencies and streamline approval processes. Encourages academic departments to promote study abroad and CIP, outreach to their student population and pursue outreach strategies. In consultation with the Associate Director, implements, coordinates and publicizes discipline-specific EAP scholarships with relevant departments. The Capital Programs Advisor promotes the UC Washington Center (UCDC) and / UC Sacramento (UCCS) programs to campus department and students. UCDC/UCCS programs provide UCSB students with an opportunity to live, work as interns, and study in our nation's political and cultural epicenter, Washington, D.C. and in the California capital city of Sacramento. Internships are available in a wide range of areas such as public policy, non-profit organizations, Congress and other government agencies, and scientific organizations. The advisor provides all student services aspects for this program including outreach, marketing (in collaboration with the Marketing Specialist), advising, application, pre-departure and re-entry stages. Serves as the UCSB liaison to the staff at UCDC/UCCS. Works closely with academic departments to integrate the UCDC/UCCS experience into the major. Works under the general supervision of the Associate Director. Provides administrative support to EAP/CIP Campus Director and Associate Director as needed, including backup support for performing front desk and EAP Regional Advisor duties. Other duties as assigned.

Required Qualifications:

• Bachelor's degree or equivalent training and/or experience.
• Basic knowledge of advising and counseling techniques.
• Excellent judgment, and skills in decision-making.
• Ability to multi-task in a fast-paced environment.
• Ability to maintain positive professional demeanor under deadline pressure in a high-volume, continuous public contact setting.
• Ability to identify problems, apply reasoning, and develop original ideas to solve problems.
• Must be proactive and creative in recommending innovative methods to improve upon current processes.
• High level of organization/attention to detail when advising and processing applications.
• Ability to research, assimilate and communicate complex academic information about offerings at host institutions abroad.
• Ability to identify and coordinate compilation of detailed information about appropriate coursework available abroad.
• Strong written and verbal communication skills, including active listening.
• Ability to professionally manage and respond in difficult situations.
• Demonstrated experience of interacting patiently and diplomatically with diverse constituents including students, parents, and staff.
• Strong interpersonal, public relations and oral/written communication skills.
• Ability to work independently and as a member of a team.
• Ability to set goals, establish priorities and organize workload.
• Strong computer skills and the ability to learn new software/social media programs as needed.

Preferred Qualifications:

• Overseas study and/or work experience.
• Skills in event planning and public speaking.
• Master's degree or equivalent experience and/or training.

Special Conditions of Employment:

• Satisfactory conviction history background check
• UCSB is a Tobacco-Free environment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

• 50% Academic Integration - In consultation with the EAP Associate Director and Director, works on academic integration efforts, priorities and activities. Identifies needs of students and uses the UCEAP/CIP website to locate EAP/CIP programs that would be appropriate for their academic needs. Collaborates with faculty and academic advisors in the undergraduate colleges and academic departments to promote study abroad options, review participation rates, create course articulation equivalencies, and streamline approval processes. Keeps track of campus-wide academic integration interest, barriers, progress and outcomes. Provides EAP/CIP trainings for advisors in the major departments. Communication and dissemination of information with relevant parties are conducted via email, informational meetings and in-person appointments. Maintains and updates online major advising pages (MAPs) highlighting certain programs and information that would assist students in their study abroad process. Advises students on study abroad. Works closely with the EAP/CIP Marketing team on the development, review and creation of EAP discipline specific and academic related videos. Solicits input from EAP staff, departments, and colleges for the purposes of providing better advising information to students. Collaborates with UCEAP on academic integration matters and actively engages academic departments on the UCEAP Academic Integration Grant opportunities. In consultation with the Associate Director and Director, plans for additional academic integration steps and provides suggestions to UCEAP based on feedback received by students, EAP staff and departments. Drafts, compiles and analyses statistical data for various discipline related reports. May serve as an EAP Regional Advisor and advise students at the EAP/CIP front desk/reception area as needed.
  
• 50% Capital Programs Advisor (UCDC/UCCS) - Carefully advises prospective UCDC/UCCS students during office hours and via email. Clearly communicates program details, requirements and application processes. Actively listens to students' academic, personal and professional goals and recommends program based on their needs. Guides students in clarifying their educational goals so that they can select the most appropriate program option. Examines the students' field of study, cultural sensitivity, academic preparedness, maturity, mental and physical health needs, concerns, and provides detailed knowledge of the academic, financial, cultural, and housing characteristics of each program. In collaboration with the Associate Director, refers students with mental health and/or judicial affairs related concerns to the appropriate offices. Counsels students on general financial matters related to UCDC/UCCS. Educates students of the program cost, payment process and how financial aid works on these programs. Works with students in the recruitment, application, interview, pre-departure and re-entry stages of the program. Selects students for these programs and conduct interviews when needed. Creates a welcoming, customer service-oriented atmosphere, answer diverse questions of a detailed, general or complex nature, and respond to inquiries, complaints or concerns from students, staff, faculty and members of the public in a professional manner. Instructs students in use of research resources for preparation of applications. Maintains confidentiality of student GPA, application and personal information. Must be patient and flexible when advising students. Proactively learns about UCDC/UCCS by reviewing available material, speaking to past participants and contacting the UCDC/UCCS central staff when needed. Organizes and runs informational meetings for prospective students. Conducts informational presentations in classes and in meetings of student organizations. Provides tabling at academic fairs, Spring Insight and other informational events. Works with the EAP/CIP Marketing Specialist to create advising/marketing materials. Utilizes social media for promotional purposes. Trains and supports Orientation and Admissions staff on UC Washington Center and UC Center Sacramento opportunities. Serves as liaison between the program staff in both Sacramento and Washington and the UCSB campus on all matters affecting academic opportunities, student selection, student orientation and training, and internship placement. Provides enrollment data and compiles data for reporting as needed.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.
As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit:

* UC Santa Barbara COVID-19 Information - https://www.ucsb.edu/COVID-19-information
* University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Opportunity/Affirmative Action Statement:

UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

Reasonable Accommodations:

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Privacy Notification Statement:

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security & Fire Safety Report Disclosures; https://www.jobs.ucsb.edu/#privacy

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