Department Coordinator - SM1

Martha's Vineyard Hospital
United States, Massachusetts, Oak Bluffs
Mar 20, 2025
Position provides support to the specialty department by performing administrative functions. Functions as an example to practice staff Position provides support to the specialty department by performing administrative functions. Functions as an example to practice staff of efficient and effective practice support. Demonstrates and provides exemplary customer service that is friendly, helpful and reduces anxiety to all patients, peers, physicians, and MVH departments. Effectively uses various computer systems and is able to learn new programs as appropriate. Answers multiple telephone lines; takes calls, screens and relays messages and/or provides information to caller. Works within the electronic medical record for scheduling patients and communicating with others within practice. Processes requests for information/medical records according to guidelines. Updates existing patient information with strict attention to detail and maintains patient privacy. Schedules surgery and surgical appointments within the department and occasionally in collaboration with outside surgical centers. Processes referrals and cost estimates as needed. General practice tasks as assigned by the Nurse Director, Ambulatory Practices. EDUCATION High School diploma or GED required Must be able to read, write legibly, speak clearly and understand the English language Associates or at least 1 year college course work preferred. EXPERIENCE Recent healthcare experience required Knowledge of cost estimates for procedures preferred Insurance coverage knowledge for referralsrequired Electronic Medical Record Experience preferred. Ability to work effectively on a team. Ability to manage multiple tasks concurrently. Comfortable in a fast-paced working environment. Some clinical experience in an ambulatory clinic preferred. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.